Robotics Maintenance & Field Service Technician II / III - South East

4 weeks ago
Full-time
Mid Level
IoT and Embedded Systems
Tutor Intelligence

Tutor Intelligence

Tutor Intelligence provides AI-powered collaborative robots as a service, specifically designed to enhance the efficiency of contract packagers and manufacturers by automating palletizing processes and reducing labor costs.

Industrial Conglomerates
11-50
Founded 2021

Description

  • Deploy robotic systems at customer sites through installation, commissioning, validation, and handoff.
  • Perform preventative maintenance on autonomous robotic systems.
  • Troubleshoot mechanical, electrical, pneumatic, controls, and networking issues.
  • Execute repairs, upgrades, retrofits, and field modifications.
  • Support customer ramp-up, operational readiness, and ongoing system performance.
  • Document failures, collect field data, and assist with root cause investigations.
  • Partner with Engineering to improve product reliability and serviceability.
  • Develop maintenance procedures, service standards, troubleshooting guides, and best practices.
  • Support product validation, pilot deployments, and new product introductions.
  • Travel approximately 75% throughout the United States for deployments, service visits, upgrades, and emergency support.

Requirements

  • Experience troubleshooting, repairing, building, maintaining, or deploying electromechanical systems.
  • Strong mechanical aptitude and hands-on problem-solving skills.
  • Ability to diagnose electrical, mechanical, pneumatic, and controls-related issues.
  • Experience with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC equipment, AGVs, AMRs, or similar systems.
  • Ability to read electrical schematics, mechanical drawings, and technical documentation.
  • Proficiency with hand tools, power tools, multimeters, and diagnostic equipment.
  • Strong communication skills and customer-facing professionalism.
  • Ability to work independently, take ownership of problems, and learn new technologies.
  • Valid driver's license and willingness to travel extensively.
  • Preferred experience with robotics, field service, PLCs, networking, Linux, ROS, fabrication, machining, welding, 3D printing, military technical work, startups, or a related engineering/technical degree.

Benefits

  • Work on robotics technology deployed in real-world customer operations.
  • Collaborate directly with Engineering, Manufacturing, and Operations leadership.
  • Gain experience across robotics, automation, software, mechanical systems, controls, and field operations.
  • Opportunities to advance into senior technical, engineering, operations, or leadership roles.
  • Most service trips are short-duration, with technicians generally home most weekends.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Technical Support Engineer I

Tines 51-250 Construction & Engineering

Tines is hiring a Technical Support Engineer to provide customer-facing troubleshooting and consultation for its secure workflow automation platform, resolving technical queries across integrations, APIs, authentication, and workflows.

AWS Azure Docker GraphQL HTTP JWT OAuth OpenShift PostgreSQL Python Redis REST API Ruby SQL TLS TypeScript
1 hour, 57 minutes ago

Senior Enterprise Support Engineer (Remote)

Unframe Inc. 51-200 Technology, Information and Internet

Unframe is seeking a Senior Enterprise Support Engineer on the U.S. East Coast to advise Fortune 500 customers, resolve complex production issues, and help deploy and support enterprise AI applications.

Datadog Generative AI GitHub Grafana HTTP JSON Microservices REST API Splunk SQL
2 hours, 12 minutes ago

Technical Support Engineer I

Tines 51-250 Construction & Engineering

Tines is seeking a Technical Support Engineer to support customers using its intelligent workflow platform by diagnosing technical issues, resolving inquiries, and ensuring effective customer outcomes across a follow-the-sun support model.

AWS Azure Docker GraphQL HTTP JWT OAuth OpenShift PostgreSQL Python Redis REST API Ruby SQL TLS TypeScript
2 hours, 12 minutes ago

Software Support Specialist

Rithum Internet Software & Services

Rithum is hiring a Software Support Specialist to provide timely Tier 1 and 2 support for clients using its global commerce network, resolve software issues, and improve client satisfaction and support operations.

HTTP SFTP XML
2 hours, 27 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers