Robotics Maintenance & Field Service Technician II / III - South East

2 hours, 56 minutes ago
Full-time
Mid Level
IoT and Embedded Systems
Tutor Intelligence

Tutor Intelligence

Tutor Intelligence provides AI-powered collaborative robots as a service, specifically designed to enhance the efficiency of contract packagers and manufacturers by automating palletizing processes and reducing labor costs.

Industrial Conglomerates
11-50
Founded 2021

Description

  • Deploy robotic systems at customer sites through installation, commissioning, validation, and handoff.
  • Perform preventative maintenance on autonomous robotic systems.
  • Troubleshoot mechanical, electrical, pneumatic, controls, and networking issues.
  • Execute repairs, upgrades, retrofits, and field modifications.
  • Support customer ramp-up, operational readiness, and ongoing system performance.
  • Document failures, collect field data, and assist with root cause investigations.
  • Partner with Engineering to improve product reliability and serviceability.
  • Develop maintenance procedures, service standards, troubleshooting guides, and best practices.
  • Support product validation, pilot deployments, and new product introductions.
  • Travel approximately 75% throughout the United States for deployments, service visits, upgrades, and emergency support.

Requirements

  • Experience troubleshooting, repairing, building, maintaining, or deploying electromechanical systems.
  • Strong mechanical aptitude and hands-on problem-solving skills.
  • Ability to diagnose electrical, mechanical, pneumatic, and controls-related issues.
  • Experience with motors, sensors, actuators, drives, pneumatics, conveyors, robotics, industrial automation, CNC equipment, AGVs, AMRs, or similar systems.
  • Ability to read electrical schematics, mechanical drawings, and technical documentation.
  • Proficiency with hand tools, power tools, multimeters, and diagnostic equipment.
  • Strong communication skills and customer-facing professionalism.
  • Ability to work independently, take ownership of problems, and learn new technologies.
  • Valid driver's license and willingness to travel extensively.
  • Preferred experience with robotics, field service, PLCs, networking, Linux, ROS, fabrication, machining, welding, 3D printing, military technical work, startups, or a related engineering/technical degree.

Benefits

  • Work on robotics technology deployed in real-world customer operations.
  • Collaborate directly with Engineering, Manufacturing, and Operations leadership.
  • Gain experience across robotics, automation, software, mechanical systems, controls, and field operations.
  • Opportunities to advance into senior technical, engineering, operations, or leadership roles.
  • Most service trips are short-duration, with technicians generally home most weekends.

Interested in this position?

Apply directly on the company website

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