Operations Manager

1 week, 6 days ago
Full-time
Mid Level
Operations
Boosta

Boosta

Boosta is a holding tech company that creates, scales, and invests in digital businesses with global potential. - 12 years; - 800+ professionals; - 15+ businesses in the ecosystem. ✔️ In 2022, we launched Burner, our in-house investment fund, providing funding through Private Equity (growth financing) and Venture Builder models. Today, we're building an ecosystem of companies where ambitious people can make an impact, launch new products, and bring bold ideas to life. Are you with us? Dream Big. Build Bigger.

information technology & services
501-1000
Founded 2014

Description

  • Own the full domain lifecycle, including selection, registration, DNS, email, CMS connections, renewals, and disposal.
  • Ensure domain pipeline capacity supports production plans and diversify operational risks.
  • Manage services, access, account balances, and the function’s operational budget.
  • Handle DMCA, Cloudflare, registrar, and other abuse cases by establishing processes and SLAs.
  • Identify operational bottlenecks and prepare automation requirements for the technical team.
  • Maintain operational tracking systems and provide weekly reports to the CEO.
  • Manage the Domain & Access Specialist and expand the team as operational volumes grow.
  • Create and implement SOPs, workflows, and process improvements.

Requirements

  • 3+ years of experience in operations or project management with an operational focus.
  • Practical knowledge of registrars, domains, zones, NS/DNS, Cloudflare, SSL, and domain email.
  • Experience managing large numbers of accounts and services, including AdsPower, proxies, and Google accounts.
  • Experience managing vendors, negotiating wholesale terms, and handling non-standard payment methods, including cryptocurrency.
  • Experience managing operational budgets.
  • Advanced Google Sheets skills, including complex trackers, linked spreadsheets, pivot tables, and automations.
  • Experience creating and managing Jira tasks, including decomposition, prioritization, and SLA control.
  • Experience writing and implementing SOPs from scratch.
  • English proficiency at B2+ level for written communication with registrars, hosting providers, and service providers.
  • Experience with DMCA and abuse complaints, hiring and onboarding, or basic SQL, Apps Script, and no-code automation skills is preferred.

Benefits

  • 28 business days of paid leave.
  • Flexible working hours and remote work options.
  • Medical insurance and mental health care.
  • Compensation for courses and training.
  • English classes and speaking clubs.
  • Internal library and educational events.
  • Corporate parties and team-building activities.

Interested in this position?

Apply directly on the company website

Apply Now

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