E-Commerce Project Coordinator (Maternity Cover) (m/f/d)

1 week, 6 days ago
Contract
Junior
Project and Program Management
Booksy

Booksy

Booksy is a cloud-based appointment booking software for beauty professionals, offering automated scheduling, calendar management, payments, and marketing tools. With over 23 million clients worldwide, Booksy is the largest Beauty Booking Marketplace, ...

Diversified Consumer Services
251-1K
Founded 2014
$119M raised

Description

  • Oversee the end-to-end onboarding process for new suppliers and maintain daily supplier communication.
  • Manage monthly commission settlement and respond to supplier billing-related inquiries.
  • Analyze brands and categories to generate business insights and optimize the product assortment.
  • Prepare products and technical settings for promotional campaigns, contests, and special sales initiatives.
  • Identify operational bottlenecks and help define automation ideas, functional requirements, and technical specifications for product improvements.
  • Test new store functionalities before release and monitor the storefront for bugs and technical issues.
  • Propose data-driven UX/UI improvements to the purchasing journey and store navigation.
  • Conduct surveys and interviews with providers to gather feedback and translate insights into recommendations for management.
  • Draft and distribute marketing and informational communications to the provider database.
  • Train new team members on internal processes and tools, and maintain operational documentation in Guru.

Requirements

  • Experience in operations, customer support, project coordination, or a similarly hands-on coordination role.
  • Relevant background in marketplace operations, e-commerce operations, customer support, or project coordination, ideally in e-commerce or retail.
  • Practical experience working with suppliers, onboarding processes, or operational support activities.
  • Ability to manage multiple tasks and requests simultaneously while staying organized and responsive.
  • Hands-on understanding of product feeds, product onboarding, billing support, or related operational workflows.
  • Experience with marketplace middleware tools such as BaseLinker (Base) or equivalents like ChannelEngine, Tradebyte, or Rithum is an advantage.
  • Strong sense of ownership, independence, and accountability in a remote working environment.
  • Good English communication skills and comfort working in an international organization.
  • Ability to work flexibly and adapt to changing priorities in a growing, international environment.

Benefits

  • Fully remote position.
  • Private medical care from Allianz health, subsidized by Booksy.
  • Life insurance from Uniqa covered by Booksy, with an employee cost of 1 PLN.
  • Multisport card available voluntarily with multiple package options.
  • Online consultations with a psychologist, fully subsidized by the company.
  • Access to English online language training through Speexx.
  • Employee wellbeing platform Worksmile, with shopping voucher redemption options.
  • Additional voluntary life insurance from PZU.

Interested in this position?

Apply directly on the company website

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