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Care Coordinator - New Jersey - Hoboken

6 days, 8 hours ago
United States
Full-time
Junior
Customer Support
Customer and Technical Support
Apply Now
Bond Vet

Bond Vet

Bond Vet is a new kind of vet clinic & animal hospital offering compassionate, thorough, & friendly pet care in a warm, comfortable environment. They provide primary and urgent care services for pets in a friendly and comfortable setting. Bond Vet also...

Health Care Providers & Services
251-1K
Founded 2017
$245M raised
View All Jobs 4

Description

  • Create a welcoming, supportive experience for pet parents and their pets from check-in through check-out.
  • Manage daily appointment flow, scheduling, and walk-in coordination in a fast-paced clinical environment.
  • Communicate with clients, referral partners, and veterinary teams via phone, email, and in person.
  • Maintain organized, clean, and well-stocked client-facing spaces.
  • Provide exceptional hospitality, answer questions, and help educate pet parents throughout their visit.
  • Support clinic operations and collaborate closely with the veterinary team to ensure a smooth client and patient experience.
  • Assist with administrative and operational tasks as needed to support the hospital team.

Requirements

  • 1+ years of experience in customer service, hospitality, veterinary reception, or other client-facing roles.
  • Veterinary industry experience preferred.
  • Prior experience in veterinary medicine or animal care preferred.
  • Strong verbal and written communication skills with a warm, professional demeanor.
  • Ability to multitask, stay organized, and maintain attention to detail in a fast-paced environment.
  • Comfortable learning and navigating multiple computer systems and technology platforms.
  • Passion for delivering outstanding client experiences and working collaboratively as part of a team.
  • Independent, unrestricted authorization to work in the U.S. for any employer is required.
  • Bond Vet does not sponsor employment-based visas for this role and cannot facilitate F-1 visa STEM OPT for this position.

Benefits

  • Competitive pay of $17-$22/hour based on experience.
  • Team-based profit sharing bonus, with team members earning up to an additional $250/month or more when clinic revenue goals are exceeded.
  • Medical, dental, and vision plans.
  • $0 monthly premiums for qualified individuals.
  • Mental health support programs.
  • 401(k) with partial employer match.
  • Paid parental leave.
  • Commuter benefits, pet bereavement leave, and pet and chosen family bereavement leave.
  • Up to 100% tuition reimbursement for team members pursuing LVT/CVT.
  • Schedules released at least one month in advance and flexible scheduling options.
  • In-clinic pet care discount.
  • Generous employee referral bonus of up to $8,000.
  • FIGS scrubs provided and laundered in-clinic.
  • Stocked pantries, free weekend team lunch, stocked bathrooms, and Bond swag credit.

Interested in this position?

Apply directly on the company website

Apply Now

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