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Director, Global Employment

2 months, 2 weeks ago
Mexico
Full-time
Lead
Operations Manager
Operations
Google Analytics Google Tag Manager HubSpot
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Boldr

Boldr

Boldr specializes in building global teams through ethical talent outsourcing, connecting businesses with skilled professionals while prioritizing social sustainability and performance.

Professional Services
251-1K
Founded 2016
View All Jobs 8

Description

  • Own and execute the strategy for Boldr’s Global Employment business, including Employer of Record, Contractor Conversions, and Full Global Employment offerings.
  • Lead the productization, positioning, and pricing of Global Employment solutions in partnership with CX Strategy & Solutions before new offerings go to market.
  • Manage client relationships at the executive level and serve as the senior escalation point for Global Employment accounts.
  • Advise clients on global hiring decisions, including hiring locations, compensation, talent availability, contractor misclassification risk, and provider transitions.
  • Drive retention and expansion across the client portfolio by identifying opportunities such as contractor conversions, EoR transfers, and client-direct hires.
  • Partner cross-functionally with Talent Acquisition, People, CX Strategy & Solutions, Sales, Marketing, Finance, RevOps, and BizOps to ensure effective delivery and commercial discipline.
  • Lead and develop the Global Employment team by setting direction, managing performance, building operating cadence, and developing future leaders.
  • Own commercial and operating performance for the business unit, including P&L accountability, margin management, forecasting, and invoicing.
  • Maintain CRM and billing accuracy by updating HubSpot deal cards, client records, invoicing items, and accounts receivable follow-up.
  • Promote continuous improvement, change leadership, and a culture where performance and empathy coexist.

Requirements

  • 10+ years of experience in EoR (PEO), RPO, and related services-portfolio operations leadership with full P&L responsibility for client accounts.
  • BPO experience is an advantage.
  • Excellent communication, influencing, and stakeholder management skills.
  • Strong listening skills with the ability to ask questions appropriately and respond thoughtfully.
  • Ability to read, research, and draft letters, emails, and documents.
  • Ability to identify complex problems, evaluate options, and implement solutions.
  • Experience speaking publicly and delivering presentations to individuals and groups.
  • Proficiency with Google Suite, including Gmail, Drive, Sheets, Slides, and Docs.
  • Experience using cloud-based applications such as Google Drive, Google Sheets, Google Docs, and Google Analytics.
  • Experience with HubSpot is a plus.

Interested in this position?

Apply directly on the company website

Apply Now

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