UX Reseacher

1 day, 15 hours ago
Full-time
Mid Level
Project and Program Management
Blueprint Technologies

Blueprint Technologies

Blueprint Technologies specializes in delivering tailored business management and IT solutions that optimize cloud spending, enhance productivity, and drive innovation across various industries, including manufacturing, retail, finance, and healthcare.

Internet Software & Services
251-1K
Founded 2013

Description

  • Execute multiple concurrent UX research projects, including task-based evaluations, benchmarking, and competitive studies.
  • Design and run studies that evaluate AI-powered features and workflows against market alternatives.
  • Build, manage, and maintain a UX research pipeline to deliver studies efficiently and at scale.
  • Conduct rapid qualitative, quantitative, and mixed-methods research to inform product direction and improve user experiences.
  • Apply UX benchmarking methodologies and competitive research approaches in fast-paced, ambiguous environments.
  • Partner with external research vendors to support participant screening, recruitment, and study execution.
  • Analyze and synthesize insights from diverse qualitative and quantitative data sources.
  • Translate complex findings into clear, actionable recommendations for product and design teams.
  • Partner closely with product managers, designers, engineers, and research operations to align research objectives and timelines.
  • Communicate findings through presentations, reports, videos, and other deliverables that influence product decisions.

Requirements

  • Bachelor’s degree in Human-Computer Interaction, Psychology, Statistics, Data Science, Engineering, or a related discipline; master’s degree preferred.
  • 3–4 years of professional experience as a full-time UX Researcher.
  • Demonstrated mixed-methods UX research experience, including qualitative and quantitative approaches.
  • Proven experience with UX benchmark studies, competitive research, or equivalent evaluative research.
  • Strong statistical understanding and ability to interpret quantitative results alongside qualitative findings.
  • Hands-on experience using remote UX research platforms and tools.
  • At least 6 months of professional experience researching AI-driven or generative AI (LLM-based) products or features.
  • Exceptional project management skills with the ability to manage multiple workstreams simultaneously.
  • Strong written and verbal communication skills with experience influencing cross-functional stakeholders.
  • Comfort working in rapidly changing, ambiguous environments and making clear, confident decisions.
  • Master’s degree or higher in Human-Computer Interaction, Human Factors, HCDE, Psychology, Statistics, Data Science, or a closely related field is preferred.
  • Direct experience conducting UX research for AI-powered or generative AI products is preferred.
  • Familiarity with productivity software ecosystems, including spreadsheet, collaboration, and AI-assisted tools, is preferred.
  • Experience partnering with external research vendors or managing participant recruitment pipelines is preferred.
  • Strong research rigor, attention to detail, and ability to translate business and product questions into valid research studies are preferred.
  • Must be local to Redmond, WA.

Benefits

  • Medical, dental, and vision coverage.
  • Flexible Spending Account.
  • 401(k) program.
  • Competitive PTO offerings.
  • Parental leave.
  • Opportunities for professional growth and development.
  • Remote work arrangement, with the requirement to be local to Redmond, WA.

Interested in this position?

Apply directly on the company website

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