Staff Quantitative User Researcher

1 day, 21 hours ago
Full-time
Lead
Data Science and Analytics
Mozilla

Mozilla

Mozilla, the maker of Firefox, is a non-profit organization ensuring an open, safe, and accessible internet for all users worldwide.

Internet Software & Services
251-1K
Founded 2005
$2M raised

Description

  • Own strategic, end-to-end quantitative research initiatives from scoping needs through survey design, analysis, and recommendation delivery.
  • Partner cross-functionally with product, design, engineering, data science, and marketing to build a research roadmap and align insights to business priorities.
  • Champion user-centered decision-making by embedding quantitative research into product strategy and influencing leaders across functions.
  • Analyze and synthesize surveys, behavioral data, and market intelligence into evidence-based perspectives on user experience and audience insights.
  • Translate quantitative findings into clear narratives, visualizations, and actionable recommendations that influence product and business decisions.
  • Mentor peers and help improve quantitative research methods, tools, and practices across Firefox.
  • Scale the visibility and impact of user insights within the organization.
  • Support mixed-methods research planning by collaborating with qualitative researchers.

Requirements

  • 7+ years of experience in user, product, or market research, with a strong focus on quantitative research.
  • Extensive experience leading survey research across the product development lifecycle.
  • Deep expertise in empirical survey methods, including planning, sampling, weighting, and statistical analysis.
  • Experience with survey applications such as product needs, audience understanding, tracking studies, concept testing, panel surveys, and intercept surveys.
  • Highly proficient in R for statistical programming and analyzing survey data.
  • Experience using SQL to integrate behavioral data with survey responses.
  • Demonstrated ability to craft compelling narratives using quantitative data and visualizations.
  • Demonstrated success working in fast-paced, agile environments and adapting to shifting priorities.
  • Experience collaborating with qualitative researchers to support mixed-methods research; hands-on qualitative research experience is a bonus.
  • Strong judgment in balancing research depth and speed, with a collaborative and influential communication style.

Benefits

  • Generous performance-based bonus plans.
  • Rich medical, dental, and vision coverage.
  • Generous retirement contributions with 100% immediate vesting.
  • Quarterly all-company wellness days.
  • Country-specific holidays plus your birthday off.
  • One-time home office stipend.
  • Annual professional development budget.
  • Quarterly well-being stipend.
  • Considerable paid parental leave.
  • Employee referral bonus program.
  • Additional benefits such as life/AD&D, disability, and EAP coverage, varying by country.

Interested in this position?

Apply directly on the company website

Apply Now

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