Billing and Collections Manager

1 week, 2 days ago
Full-time
Lead
Operations
BlueCat

BlueCat

BlueCat Networks provides Adaptive DNS solutions for network simplification and security, enabling businesses to thrive in a complex, hybrid cloud environment.

Internet Software & Services
201-500
Founded 2001
$28M raised

Description

  • Lead, coach, and develop Billing and Collections Specialists through onboarding, goal setting, and performance reviews.
  • Set team priorities, allocate workloads, and manage performance against billing accuracy and cash-collection targets.
  • Own billing accuracy, policy compliance, and resolution of invoicing discrepancies, credits, and adjustments.
  • Develop and execute collections strategies for strategic and high-value accounts.
  • Manage complex billing and payment escalations, assessing payment risk and account health.
  • Reduce aged receivables and improve cash flow performance.
  • Own AR aging, collections KPI, and cash flow forecast reporting, providing recommendations to leadership.
  • Lead billing and collections automation, standardization, process improvement, internal controls, and audit-readiness initiatives.
  • Partner with Sales, Customer Success, Legal, and Finance to resolve account issues.

Requirements

  • Bachelor’s degree in finance, accounting, business administration, or a related field.
  • 7+ years of experience in billing, accounts receivable, collections, or related finance operations.
  • 2+ years of experience leading or mentoring a team.
  • Advanced knowledge of billing, collections, account reconciliation, and revenue operations.
  • Experience resolving complex billing disputes and managing escalations.
  • Strong understanding of financial controls, reporting, and compliance.
  • Hands-on experience with ERP, CRM, and financial systems.
  • Advanced Excel and financial reporting skills.
  • Strong analytical, negotiation, written, and verbal communication skills, including excellent English.
  • Professional certification in accounting, finance, revenue operations, or credit and collections is preferred.

Benefits

  • Professional development budget.
  • Dedicated wellness days and Wellness Week.
  • Lifestyle Spending Account.
  • Employee recognition program.
  • Benefits supporting health, financial well-being, and overall wellness.

Interested in this position?

Apply directly on the company website

Apply Now

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