Staff Solutions Engineer

1 week, 2 days ago
Full-time
Lead
Software Development
Block

Block

Block is a company that consists of Square, Cash App, Spiral, TIDAL, TBD, and foundational teams. They are focused on economic empowerment by creating tools to expand access to the economy. Square helps sellers run and grow businesses, Cash App redefin...

Capital Markets
10K-50K
Founded 2009

Description

  • Partner with Sales, Relationship Management, and Partnerships teams to support developers integrating with the platform.
  • Design and deliver technical solutions, including proof-of-concepts, custom reports, sample integrations, and troubleshooting support.
  • Translate business requirements into scalable integration approaches and advocate for technical best practices.
  • Collaborate with product and engineering teams to surface customer feedback and influence the roadmap.
  • Create and deliver demos, presentations, and technical deep dives for executive and engineering audiences.
  • Communicate product features, updates, and technical guidance across internal teams and external customers.
  • Act as a trusted technical advisor to enterprise merchants and global partners.
  • Support complex partner and merchant integrations in a senior individual contributor capacity.

Requirements

  • 8+ years of experience in technical customer-facing roles such as partner engineering, solutions architecture, or sales engineering.
  • Experience working with enterprise merchants or global partners.
  • Deep hands-on technical expertise with APIs, integration debugging, and developer guidance.
  • Prior professional experience with full-stack development.
  • Proficiency in at least one programming language.
  • Ability to rapidly learn new tools and technologies.
  • Strong communication skills with the ability to bridge technical and non-technical audiences.
  • Proven success leading technical projects or initiatives end-to-end in globally distributed, multicultural teams.
  • Strong understanding of payments, fintech, or commerce platforms.
  • Experience presenting to technical and executive audiences in both structured and impromptu settings.
  • Willingness to travel for onsite client meetings 10-20%.
  • Additional languages, such as Mandarin, are a plus.

Benefits

  • Remote work.
  • Medical insurance.
  • Flexible time off.
  • Retirement savings plans.
  • Modern family planning benefits.
  • Inclusive interview process with reasonable accommodations for disabled applicants.
  • Opportunity to work in a globally distributed company across multiple time zones.

Interested in this position?

Apply directly on the company website

Apply Now

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