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Staff Machine Learning Engineer (Modeling), Support

2 weeks, 6 days ago
United States
Full-time
Lead
Machine Learning Engineer
Artificial Intelligence and Machine Learning
Deep Learning Generative AI LLM Machine Learning NLP Python PyTorch TensorFlow
Apply Now
Block

Block

Block is a company that consists of Square, Cash App, Spiral, TIDAL, TBD, and foundational teams. They are focused on economic empowerment by creating tools to expand access to the economy. Square helps sellers run and grow businesses, Cash App redefin...

Capital Markets
10K-50K
Founded 2009
View All Jobs 134

Description

  • Lead the end-to-end delivery of multiple machine learning initiatives from planning and design through rollout, documentation, and long-term maintenance.
  • Partner with risk, product, engineering, design, and operations leaders to define and drive long-term machine learning roadmaps.
  • Guide the team’s direction by identifying new ML and AI opportunities and advising leadership on strategic tradeoffs.
  • Drive research and development for next-generation chatbot architectures using LLMs, RAG, fine-tuning, and real-time inference.
  • Design, deploy, and maintain machine learning models that power conversational agents and support chatbots.
  • Develop machine learning-powered tools and real-time recommendation systems to improve support agent effectiveness and customer outcomes.
  • Act as the technical representative for the team’s systems and programs to communicate work and results to stakeholders and external audiences.

Requirements

  • 10+ years of experience in machine learning, applied AI, or product ML roles.
  • Deep technical expertise in machine learning or applied AI.
  • Demonstrated leadership capability and ability to influence and align cross-functional teams.
  • Track record of delivering organization-wide impact across multiple teams or functions.
  • Proven ability to ship end-to-end ML features from problem framing through deployment and long-term maintenance.
  • Experience with language models, dialog systems, or generative AI in production.
  • Strong foundation in NLP, deep learning, or ML infrastructure best practices.
  • Excellent communication skills with the ability to represent the team’s work to leadership and stakeholders.
  • Enthusiasm for R&D and pushing the boundaries of applied AI.
  • Experience with Python, PyTorch, TensorFlow, or JAX.

Benefits

  • Competitive market-based pay with U.S. salary ranges from $160,700 to $283,600 depending on location.
  • Remote work options.
  • Medical insurance.
  • Flexible time off.
  • Retirement savings plans.
  • Modern family planning benefits.
  • The role is eligible for Block’s broader employee benefits package.

Interested in this position?

Apply directly on the company website

Apply Now

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