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Program Manager, Bank Partnerships Marketing

16 minutes ago
United States
Full-time
Senior
Program Manager
Project and Program Management
LLM
Apply Now
Block

Block

Block is a company that consists of Square, Cash App, Spiral, TIDAL, TBD, and foundational teams. They are focused on economic empowerment by creating tools to expand access to the economy. Square helps sellers run and grow businesses, Cash App redefin...

Capital Markets
10K-50K
Founded 2009
View All Jobs 135

Description

  • Support the end-to-end Bank Partnerships Marketing Collateral Review program by coordinating submissions, clarifying requirements, negotiating timelines, and facilitating bank approvals.
  • Build and maintain relationships with bank and network partner account managers and translate partner feedback into clear internal guidance.
  • Work cross-functionally with Marketing, Creative, Product, Engineering, Legal, Compliance, Risk, Operations, and Brand to streamline review and approval workflows.
  • Identify bottlenecks and failure modes, then propose and implement improvements to workflows, roles, and tools.
  • Run pilots and experiments, measure impact, and scale successful process changes.
  • Maintain accurate records of submissions, approvals, versions, and rationales to support audit readiness and policy compliance.
  • Provide concise stakeholder updates and escalate risks early with data-backed recommendations.
  • Apply AI and automation to triage, policy checks, drafting suggestions, metadata extraction, and automated routing to improve speed and quality.

Requirements

  • Bachelor's degree.
  • At least 5 years of program or product operations management experience in FinTech, issuing, banking, or another regulated industry.
  • Direct experience shepherding materials through bank or partner approvals.
  • Ability to manage multiple concurrent initiatives with competing timelines and priorities.
  • Strong program management skills with a track record of delivering complex initiatives on time.
  • Working knowledge of bank/network marketing and brand guidelines and the regulatory landscape for consumer communications in financial services.
  • Experience designing and improving scalable workflows and governance, including intake, SLAs, approval matrices, and playbooks.
  • Experience implementing tooling such as workflow/orchestration systems, ticketing tools, or documentation systems.
  • Strong stakeholder management and communication skills with the ability to influence without authority across internal and external partners.
  • Practical experience applying AI or automation to business processes with measurable impact.
  • Familiarity with card network guidelines and partner-specific collateral requirements (preferred).
  • Background in change management or process excellence (preferred).
  • A builder's mindset with comfort working in ambiguity, iterating quickly, and executing hands-on.

Benefits

  • Competitive market-based pay with U.S. salary ranges from $98,300 to $184,300 depending on location zone.
  • Remote work flexibility.
  • Medical insurance.
  • Flexible time off.
  • Retirement savings plans.
  • Modern family planning support.
  • Reasonable accommodations and an inclusive interview experience for disabled applicants.

Interested in this position?

Apply directly on the company website

Apply Now

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