Senior Business Analyst

3 weeks, 3 days ago
Full-time
Senior
Data Science and Analytics
BlackStone eIT

BlackStone eIT

Blackstone eIT is a global company that provides innovative AI solutions to automate and digitally transform human and information-intensive processes. Their offerings include machine learning, natural language processing, and computer vision to enable...

Internet Software & Services
51-250
Founded 2014

Description

  • Lead end-to-end requirements elicitation, analysis, and documentation for government eServices and digital transformation initiatives.
  • Translate government business needs into structured, build-ready backlogs and delivery-ready requirements.
  • Produce BRDs, user stories, PBIs, acceptance criteria, BPMN 2.0 process models, and traceable documentation for Azure DevOps delivery.
  • Facilitate workshops with government stakeholders, resolve conflicting requirements, and secure formal sign-offs.
  • Map as-is and to-be processes and identify dependencies, edge cases, and non-functional requirements.
  • Apply AI tools, prompt engineering, and AI-assisted documentation to accelerate analysis and drafting while maintaining quality and data sensitivity.
  • Support UAT and bridge communication between business and technical teams to ensure solutions meet business objectives.
  • Mentor junior Business Analysts and help maintain BA methodology and standards.

Requirements

  • Bachelor’s degree in Computer Science, IT, Business, or a related field.
  • CBAP or an equivalent business analysis certification is strongly preferred.
  • 6+ years of hands-on Business Analysis experience.
  • Strong track record in government or public-sector digital services in the UAE or GCC.
  • Proven greenfield requirements experience, not limited to ERP configuration or pre-sales.
  • Strong requirements elicitation, analysis, and structured documentation skills.
  • Experience with BPMN 2.0 and process modelling tools such as Visio, Lucidchart, Camunda, or draw.io.
  • Experience with Agile backlog management and Azure DevOps or Jira.
  • Excellent stakeholder management, facilitation, and bilingual communication in Arabic and English.
  • Hands-on AI proficiency, including prompt engineering and AI-assisted analysis/documentation with disciplined validation and data-sensitivity judgment.
  • Familiarity with eServices, digital-government standards, and the UAE government context.
  • Experience with ECM/document management, omni-channel service delivery, and UAE PASS integration is preferred.
  • Wireframing/prototyping experience with Figma and basic data/BI awareness with Power BI is preferred.

Interested in this position?

Apply directly on the company website

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