Senior Applications Engineer, Autonomy

6 months ago
Full-time
Senior
Software Development
Bitly

Bitly

Bitly is a link management platform offering URL shortening, QR codes, and a Link in Bio solution for brands to optimize customer experience.

Internet Software & Services
51-250
Founded 2008
$92M raised

Description

  • Deploy with customers on-site globally, with about 50% travel, to support software integration and development activities.
  • Become an expert user of the Hivemind Enterprise software stack and its autonomy modules.
  • Provide technical support and training to customers.
  • Develop AI and autonomy applications using the Shield AI enterprise software development kit.
  • Assist the sales team with pre-sales activities such as demos, conferences, and customer immersions.
  • Support post-sales deployment and integration of Shield AI enterprise software products.
  • Develop and maintain technical documentation and training materials.
  • Help customers debug software and API integration issues.
  • Collaborate with product engineering teams to incorporate customer feedback and improve products.

Requirements

  • Bachelor’s degree in Engineering, Computer Science, or a related field.
  • 5+ years of industry experience.
  • 2+ years of experience in an integration or applications engineering role.
  • 2+ years of experience working in a startup environment.
  • Strong technical background in software engineering.
  • Strong proficiency in modern C++.
  • Intermediate proficiency in Python.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Experience in the defense aviation or robotics industry preferred.
  • Experience building and running a small enterprise software applications or solutions engineering team preferred.
  • Advanced technical degree, especially in robotics or autonomy-related fields, preferred.

Benefits

  • $120,000 - $180,000 annual salary.
  • Bonus opportunity.
  • Benefits package.
  • Equity.
  • Full-time regular employee offer package includes pay within the listed range plus bonus, benefits, and equity.
  • Temporary employee offer package includes pay within the listed range plus temporary benefits after 60 days of employment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Product Support Engineer (AI Platform)

Netomi 51-250 IT Services

Netomi is hiring a Support Engineer to serve as a customer-facing subject matter expert, troubleshoot its AI platform and integrations, and support enterprise deployments and operations.

Datadog HTML Java JavaScript MySQL Postman Salesforce
17 hours, 35 minutes ago

Technical Specialist - Backup/Restoration

Prime System Solutions Internet Software & Services

Serve as a Level 2 Technical Specialist for the company’s cloud backup and recovery service, resolving complex customer issues while managing trials, quotes, account changes, and MSP partner support to drive successful customer adoption.

SQL Windows Server
18 hours, 21 minutes ago

German Speaking Technical Support Customer Experts - Work In Athens, Greece

Mercier Consultancy Professional Services

Mercier Consultancy Group is recruiting German-speaking Technical Support Customer Experts in Greece to assist social media platform users and resolve technical issues while supporting a high-quality digital experience.

18 hours, 21 minutes ago

Portuguese-Speaking Tech Support Specialist - Tech Department in Athens Greece

Mercier Consultancy Group 51-200 Recruitment, staffing, business consulting, and BPO/customer-support outsourcing

Mercier Consultancy is recruiting a Portuguese-speaking Technical Support Specialist for an international technology company in Greece to provide efficient customer assistance and resolve technical issues across multiple channels.

macOS
18 hours, 21 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers