Applications Engineer, Autonomy (open level) - Remote

2 months, 1 week ago
Full-time
Senior
Software Development
Bitly

Bitly

Bitly is a link management platform offering URL shortening, QR codes, and a Link in Bio solution for brands to optimize customer experience.

Internet Software & Services
51-250
Founded 2008
$92M raised

Description

  • Deploy with customers on site globally to support software integration and development activities.
  • Become an expert user of the Hivemind enterprise software stack and its autonomy modules.
  • Provide technical support and training to customers.
  • Develop AI and autonomy applications using the Shield AI enterprise software development kit.
  • Support pre-sales activities such as demos, conferences, and immersions.
  • Assist in post-sales deployment and integration of Shield AI enterprise software products.
  • Develop and maintain technical documentation and training materials.
  • Help customers debug software and API integration issues.
  • Collaborate with product engineering to address customer feedback and improve products.

Requirements

  • Bachelor’s degree in Engineering, Computer Science, or a related field.
  • 5+ years of industry experience.
  • 2+ years of experience in an integration or applications engineering role.
  • 2+ years of experience working in a startup environment.
  • Strong technical background in software engineering.
  • Strong proficiency in modern C++.
  • Intermediate proficiency in Python.
  • Excellent problem-solving and analytical skills.
  • Strong communication and interpersonal skills.
  • Experience in defense aviation or robotics (preferred).
  • Experience building and running a small enterprise software applications or solutions engineering team (preferred).
  • Advanced technical degree, especially in robotics or autonomy-related fields (preferred).

Benefits

  • Base pay within the listed salary range: Senior $130,000-$195,000; Staff $160,000-$235,000; Senior Staff $185,000-$280,000.
  • Bonus eligibility.
  • Benefits package.
  • Equity.
  • Temporary employee package with pay within range plus temporary benefits after 60 days of employment.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Technical Support Specialist

Radicle Health 11-50 Internet Software & Services

Radicle Health is hiring a remote Technical Support Specialist to resolve customer inquiries and product issues while collaborating with internal teams to maintain a high-quality customer experience.

JavaScript SQL
4 hours, 28 minutes ago

Technical Support Specialist

Aircall 51-250 Internet Software & Services

Aircall is hiring a Technical Support Specialist to provide second-level, customer-facing support for complex issues across its AI-powered communications platform, integrations, APIs, messaging, telephony, and analytics.

Confluence Datadog HubSpot JIRA Looker Monday.com Postman Salesforce Zoho CRM
4 hours, 43 minutes ago

Encompass Support Specialist

JMAC Lending 51-250 Banks

JMAC Lending is seeking a remote Encompass Support Specialist to support and administer its loan origination systems, integrations, and user access while helping mortgage operations run efficiently.

HubSpot Salesforce
4 hours, 58 minutes ago

Danish Speaking IT Customer Experts - Work In Athens, Greece

Mercier Consultancy Professional Services

Mercier Consultancy Group is hiring Danish-speaking IT Customer Experts in Athens, Greece, to provide technical support and premium customer service for enterprise IT clients.

4 hours, 58 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers