Binance Accelerator Program - TechOps Engineer (Observability & AI Ops)

1 hour, 11 minutes ago
Internship
Entry Level
DevOps and Infrastructure
Binance

Binance

Binance operates as a leading blockchain ecosystem and digital asset exchange, integrating digital technology with financial services to facilitate the trading and management of cryptocurrencies.

Capital Markets
5K-10K
Founded 2017
$10M raised

Description

  • Set up and maintain dashboards, alerts, and other observability tooling for supported services.
  • Script and automate repetitive incident or ticket-handling steps to improve operational efficiency.
  • Participate in root cause analyses and document recurring support issues and user pain points on a weekly basis.
  • Propose product and workflow improvements based on support insights and operational findings.
  • Build a lightweight automation or support agent, such as a Telegram bot, with at least one reusable skill.
  • Create reusable skills for tasks such as log fetching, health checks, or related support actions.
  • Optimize a small workflow in incident management or ITSM tooling, when applicable.
  • Write clear, actionable runbooks and support documentation.

Requirements

  • Current university student or recent graduate in a CS, Data, AI, or related major.
  • Basic Linux knowledge plus scripting ability in Shell or Python.
  • Basic SQL knowledge.
  • Ability to write actionable documentation and runbooks.
  • Empathy and product thinking, with a focus on improving user experience from support data.
  • Basic understanding of agents and agent skills.
  • Experience with Kubernetes, CI/CD, or Terraform is preferred.
  • MLOps project experience is preferred.
  • Experience building a simple LLM agent or defining skills using LangChain or function calling is preferred.
  • Experience with ITSM or incident management tools is preferred.

Benefits

  • Competitive salary and company benefits.
  • Work-from-home arrangement, depending on the nature of the business team.
  • Opportunity to work with world-class talent in a global, user-centric organization.
  • Autonomy to tackle fast-paced projects in an innovative environment.
  • Career growth and continuous learning opportunities.
  • Exposure to the Binance Accelerator Program for early-career development and networking.

Interested in this position?

Apply directly on the company website

Apply Now

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