Binance

Binance

Binance operates as a leading blockchain ecosystem and digital asset exchange, integrating digital technology with financial services to facilitate the trading and management of cryptocurrencies.

Capital Markets
5001+
Founded 2017
$10M raised

Description

  • Support retail and VIP users across the app, website, desktop client, and API.
  • Troubleshoot and resolve technical issues using logs, databases, monitoring tools, and code to identify root causes.
  • Identify product bugs and opportunities to improve the user experience.
  • Partner with business units to improve products and support outcomes.
  • Assist the Incident Management team during technical incidents.
  • Participate in post-incident reviews and provide recommendations.
  • Build and maintain internal automation tools, including AI-driven tools, to improve team efficiency.

Requirements

  • 5+ years of experience in DevOps, infrastructure, software development, technical support, solutions engineering, or technical project management.
  • Experience supporting products with a million-level user base.
  • Knowledge of CI/CD, public cloud platforms (AWS, GCP, Azure, or Alibaba Cloud), Linux, Docker, Kubernetes, infrastructure as code, monitoring, logging, and scripting.
  • Solid networking knowledge, including HTTP(S), DNS, proxies, and VPNs.
  • Backend development experience with Java/Spring Boot, Go, Python, Node.js, or Rust; frontend experience with JavaScript or TypeScript; or client development experience with Android, iOS, H5, or Flutter.
  • Fluency in English for coordination with overseas partners and stakeholders.
  • Production AI project experience, including skills, harnesses, or agentic loops (preferred).
  • Financial services or Web3 experience (preferred).
  • Mandarin or other additional language proficiency (preferred).

Benefits

  • Competitive salary and company benefits.
  • Remote-first, work-from-home arrangement, depending on role and team needs.
  • Career growth and continuous learning opportunities.
  • Autonomous work on challenging projects in a fast-paced environment.
  • Collaboration within a global, flat-structured organization.

Interested in this position?

Apply directly on the company website

Apply Now

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