Provider Growth Manager

13 hours, 35 minutes ago
Full-time
Mid Level
Customer and Technical Support
Big Health

Big Health

Big Health provides safe and effective non-drug alternatives for mental health conditions like insomnia and anxiety. Their digital therapeutics, including Sleepio and Daylight app, offer personalized behavioral medicine programs designed by experts.

Health Care Providers & Services
201-500
Founded 2010
$54M raised

Description

  • Own inbound leads from smaller practices and referral sources, qualify opportunities, and schedule next steps.
  • Run discovery calls and product demonstrations for providers and practice managers, including ordering and billing workflows.
  • Manage the full sales cycle from prospecting and closing through practice onboarding and first order.
  • Train providers, medical assistants, and practice staff on ordering, patient activation, and patient communication.
  • Support practices with billing questions related to digital mental health treatment codes and payer coverage, engaging Market Access as needed.
  • Manage and grow a portfolio of live practices through check-ins, office hours, webinars, and targeted outreach.
  • Monitor ordering and activation data, address at-risk accounts, and expand adoption among prescribers and patient populations.
  • Conduct targeted outbound outreach, develop referral-partner opportunities, and support conferences and events.
  • Maintain accurate Salesforce records and share insights to improve sales, onboarding, training, and referral-channel playbooks.

Requirements

  • Bachelor’s degree or equivalent experience.
  • 4+ years of B2B sales or account management experience selling to medical practices or provider groups.
  • Demonstrated success meeting or exceeding targets for accounts, orders, or revenue.
  • Ability to manage the full sales cycle, including prospecting, discovery, demos, closing, and account activation.
  • Understanding of decision-making dynamics within small medical practices.
  • Experience managing pipelines and consistent follow-up across 50+ practices at different stages.
  • Clear, confident phone and video communication skills.
  • Comfort working in an evolving environment and helping build processes.
  • Knowledge of practice billing, including fee-for-service, HCPCS/CPT, charge capture, or prior authorization (preferred).
  • Experience selling a new category, working with referral/channel partners, or supporting behavioral health, sleep medicine, or primary care practices (preferred).

Benefits

  • Remote-first role that can be based anywhere in the U.S.
  • Opportunity to help shape an early-stage referral and practice sales channel.
  • Direct visibility and collaboration with the Chief Revenue Officer and cross-functional commercial teams.

Interested in this position?

Apply directly on the company website

Apply Now

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