Senior Salesforce Platform Administrator (Conga & DocuSign)

3 weeks ago
Full-time
Senior
Customer and Technical Support
BHG Financial

BHG Financial

BHG Financial is a pioneering financial company that specializes in providing innovative solutions for business professionals, consumers, and financial institutions nationwide. With a focus on technology, analytics, and exceptional service, BHG offers ...

Diversified Financial Services
1K-5K
Founded 2001

Description

  • Build and maintain document templates and automated document generation processes.
  • Support contract lifecycle workflows and troubleshoot template merge issues.
  • Administer Salesforce across multiple business units.
  • Configure Salesforce objects, fields, layouts, validation rules, approval processes, flows, permissions, and sharing.
  • Manage user provisioning, roles, security, and license administration.
  • Monitor platform health, production incidents, and user-reported issues.
  • Support release management, regression testing, deployment coordination, and change management.
  • Serve as the primary administrator for Conga and DocuSign integrations.
  • Build and maintain DocuSign envelopes, routing rules, and reusable workflows.
  • Provide Tier II/Tier III support, train users, and create documentation and knowledge articles.

Requirements

  • 5+ years of Salesforce Administration experience.
  • Salesforce Administrator Certification required.
  • 3+ years administering Conga products and DocuSign.
  • Hands-on experience with Salesforce Lightning, Flow Builder, Validation Rules, Approval Processes, Reports & Dashboards, Security Model, Permission Sets, and Sharing Rules.
  • Experience supporting enterprise production environments.
  • Strong troubleshooting, analytical, communication, and customer service skills.
  • Salesforce Advanced Administrator and/or Salesforce Business Analyst Certification preferred.
  • Conga and/or DocuSign Certification preferred.
  • Financial services, banking, lending, or Financial Services Cloud experience preferred.
  • Experience with Agile delivery, Git, Copado, Gearset, UAT, sandbox management, release management, API integrations, SOQL, Data Loader, Workbench, Jira, Confluence, and Salesforce Shield preferred.

Benefits

  • Medical, Rx, dental, and vision coverage for employees and eligible family members.
  • Competitive PTO and vacation policies.
  • One Friday off each month for Wellness Weekends.
  • Company 401(k) plan with employer contributions after one year.
  • Company-sponsored training and certification opportunities.
  • Quarterly award ceremonies with additional bonuses for top achievers.
  • Ongoing volunteer opportunities through the BHG Cares program.

Interested in this position?

Apply directly on the company website

Apply Now

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