Associate Account Manager

1 month, 3 weeks ago
Full-time
Junior
Customer and Technical Support
Bevi

Bevi

Bevi makes internet-connected water coolers for offices, offering unlimited sparkling, still, and flavored water on demand. Their smart water coolers aim to eliminate plastic bottles by providing top-quality custom drinks directly from the tap, reducin...

Beverages
51-250
Founded 2013
$60M raised

Description

  • Manage a portfolio of customers to ensure satisfaction and retention.
  • Identify opportunities for upgrades, expansions, and new product adoption within existing accounts.
  • Build relationships with key customer contacts and serve as their main resource for Bevi product information.
  • Maintain regular customer touchpoints through email, phone, and video check-ins.
  • Track account activity and renewal data in Salesforce accurately and consistently.
  • Partner with Sales, Operations, and Marketing to resolve customer needs and uncover growth opportunities.
  • Participate in training and mentorship to develop consultative selling and customer success skills.

Requirements

  • 1-2 years of experience in account management, customer success, or a client-facing role.
  • Strong relationship-building and communication skills.
  • Ability to stay organized and manage multiple priorities at once.
  • Curiosity, eagerness to learn, and motivation to help customers succeed.
  • Salesforce or CRM experience is a plus.
  • Passion for sustainability and enthusiasm for Bevi’s mission.
  • Comfort working in a direct-to-customer environment (implied by role context).

Benefits

  • $88,060-$108,780 USD salary range.
  • Potential eligibility for a commission plan or bonus incentive.
  • Equity in the form of stock options for all employees.
  • Comprehensive medical, dental, and vision insurance, 95% paid by the employer.
  • 401(k) with company match.
  • Flexible PTO plus 12 company holidays and additional paid sick leave.
  • Fully paid parental leave for both birth and non-birth parents.
  • Fully employer-paid disability and life insurance.
  • Wellness and fitness reimbursements.
  • Monthly stipends for cell phone and commuting costs.

Interested in this position?

Apply directly on the company website

Apply Now

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