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ABA Scheduling Coordinator

3 weeks, 6 days ago
United States
Full-time
Junior
Administrative Assistant
Customer and Technical Support
Apply Now
Behavioral Health Works

Behavioral Health Works

Behavioral Health Works provides specialized treatment for individuals with autism and related developmental disabilities through a collaborative approach that utilizes Applied Behavior Analysis (ABA) to create individualized programs aimed at enhancin...

Health Care Providers & Services
1K-5K
Founded 2008
View All Jobs 2

Description

  • Coordinate schedules for ABA therapists, clients, and team members through phone, email, and Google Chat.
  • Make outbound calls to confirm appointments, reschedule sessions, and manage last-minute changes.
  • Maintain accurate scheduling records by entering and updating appointment, availability, and client information.
  • Manage multiple communication channels while prioritizing tasks to keep scheduling operations running smoothly.
  • Build and maintain professional relationships with therapists and clients through clear and friendly communication.
  • Collaborate with the administrative team to resolve scheduling conflicts and coverage gaps.
  • Assist with additional administrative duties as needed.

Requirements

  • Comfortable making outbound calls, including cold calling and follow-up calls.
  • Strong verbal and written communication skills for email and Google Chat.
  • Previous experience in phone communication, scheduling, or data entry is highly preferred.
  • Familiarity with scheduling software and Google Workspace, including Gmail, Google Calendar, and Google Chat.
  • Ability to learn new systems quickly.
  • Strong attention to detail when managing multiple schedules and updates.
  • Ability to stay calm and organized in a fast-paced, ever-changing environment.
  • Proactive problem-solving skills and the ability to work well with others.
  • Availability between 10:00 A.M. and 7:00 P.M. PST.

Benefits

  • Hourly rate of $24–$26, depending on experience.
  • Health, dental, chiropractic, and vision insurance for full-time employees.
  • Additional insurance options including critical illness, voluntary life, accident, hospital confinement, and basic life insurance.
  • 401(k) retirement plan.
  • Pet insurance discounts.
  • Paid time off and six fixed plus three floating company holidays.
  • Professional development assistance and referral program.
  • Tuition reduction for partnered universities, including bachelor’s, master’s, and doctoral programs.

Interested in this position?

Apply directly on the company website

Apply Now

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