ABA Scheduling Coordinator

1 week ago
Full-time
Junior
Customer and Technical Support
Behavioral Health Works

Behavioral Health Works

Behavioral Health Works provides specialized treatment for individuals with autism and related developmental disabilities through a collaborative approach that utilizes Applied Behavior Analysis (ABA) to create individualized programs aimed at enhancin...

Health Care Providers & Services
1K-5K
Founded 2008

Description

  • Coordinate schedules for ABA therapists, clients, and team members through phone, email, and Google Chat.
  • Make outbound calls to confirm appointments, reschedule sessions, and manage last-minute changes.
  • Maintain accurate scheduling records by entering and updating appointment, availability, and client information.
  • Manage multiple communication channels while prioritizing tasks to keep scheduling operations running smoothly.
  • Build and maintain professional relationships with therapists and clients through clear and friendly communication.
  • Collaborate with the administrative team to resolve scheduling conflicts and coverage gaps.
  • Assist with additional administrative duties as needed.

Requirements

  • Comfortable making outbound calls, including cold calling and follow-up calls.
  • Strong verbal and written communication skills for email and Google Chat.
  • Previous experience in phone communication, scheduling, or data entry is highly preferred.
  • Familiarity with scheduling software and Google Workspace, including Gmail, Google Calendar, and Google Chat.
  • Ability to learn new systems quickly.
  • Strong attention to detail when managing multiple schedules and updates.
  • Ability to stay calm and organized in a fast-paced, ever-changing environment.
  • Proactive problem-solving skills and the ability to work well with others.
  • Availability between 10:00 A.M. and 7:00 P.M. PST.

Benefits

  • Hourly rate of $24–$26, depending on experience.
  • Health, dental, chiropractic, and vision insurance for full-time employees.
  • Additional insurance options including critical illness, voluntary life, accident, hospital confinement, and basic life insurance.
  • 401(k) retirement plan.
  • Pet insurance discounts.
  • Paid time off and six fixed plus three floating company holidays.
  • Professional development assistance and referral program.
  • Tuition reduction for partnered universities, including bachelor’s, master’s, and doctoral programs.

Interested in this position?

Apply directly on the company website

Apply Now

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