Senior Product Manager, Content Moderation & Processing

1 hour, 23 minutes ago
Full-time
Senior
Product Management
Bazaarvoice

Bazaarvoice

Bazaarvoice provides a software as a service platform that enables brands and retailers to manage and leverage user-generated content at scale, facilitating authentic shopper experiences through the collection, curation, and distribution of consumer-ge...

Internet Software & Services
251-1K
Founded 2005

Description

  • Own the product vision and strategic roadmap for content moderation and processing across moderation, validation, and publishing pipelines.
  • Drive the transformation from legacy moderation systems to a unified, modern moderation platform.
  • Define what enterprise-grade moderation means and how Bazaarvoice delivers it at scale.
  • Set investment priorities across system stability, automation, and innovation.
  • Expand machine learning capabilities to automate moderation across text, images, and video.
  • Partner with Data Science to improve models for AI-generated content detection, review bombing, and emerging fraud patterns.
  • Create AI-powered feedback loops, content quality scoring, and author reputation systems to improve displayable content outcomes.
  • Build self-service portal capabilities that let clients manage moderation without support tickets.
  • Design real-time actions, AI-generated explanations, and escalation workflows that reduce support burden and speed issue resolution.
  • Own publishing pipeline performance, stability, throughput optimization, and related human-in-the-loop moderation strategy.

Requirements

  • 4-7 years of product management experience, ideally with at least 3 years in B2B SaaS, enterprise software, or platform products.
  • Demonstrated ability to own complex, multi-stakeholder product domains from vision through execution.
  • Experience driving product strategy for operational systems such as moderation, fraud, compliance, content processing, or trust and safety.
  • Track record of transforming legacy systems or technical debt into modern, scalable platforms.
  • Experience working independently with minimal oversight and setting direction to drive outcomes.
  • Comfort with technical concepts including APIs, database performance, publishing pipelines, and batch vs. real-time processing.
  • Ability to collaborate effectively with engineers on technical architecture, trade-offs, and build-vs-buy decisions.
  • Experience defining success metrics and instrumenting products for data-driven decision-making.

Benefits

  • Full-time remote work flexibility.
  • Base OTE compensation of $100,800.
  • Opportunity to work on a high-impact, high-visibility product area with significant autonomy.
  • Potential for total compensation details to be shared during the hiring process.
  • Background check and hiring process managed transparently with written consent before proceeding.

Interested in this position?

Apply directly on the company website

Apply Now

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