Account Manager, Content Activation Solutions

4 days, 4 hours ago
Full-time
Junior
Customer and Technical Support
Bazaarvoice

Bazaarvoice

Bazaarvoice provides a software as a service platform that enables brands and retailers to manage and leverage user-generated content at scale, facilitating authentic shopper experiences through the collection, curation, and distribution of consumer-ge...

Internet Software & Services
251-1K
Founded 2005

Description

  • Develop and execute campaign strategies for core clients and Influenster community members.
  • Proactively collaborate with Sales and Client Success teams.
  • Confidently present and sell service offerings to clients.
  • Facilitate client workshops and sessions and walk clients through service offerings.
  • Manage expectations with internal stakeholders and client stakeholders.
  • Advocate for clients and coordinate with the internal team.
  • Own a portfolio of campaigns from initiation through close.
  • Maintain timelines, milestones, risk tracking, and mitigation plans.
  • Track campaign performance against KPIs and identify opportunities to improve client service.

Requirements

  • 3+ years of account management and client-facing experience.
  • Proven track record working with clients and internal stakeholders at all levels.
  • Strong client focus and the ability to stay calm under pressure.
  • Ability to work in a fast-paced environment and manage multiple priorities.
  • Excellent verbal and written communication skills.
  • Passion, energy, and a collaborative work ethic.
  • Ability to ramp up quickly and work as a self-starter.
  • Knowledge of current trends in beauty, lifestyle, pop culture, social media, product reviews, and influencer marketing.
  • Full authorization to work in the USA.
  • Background check required as part of the final selection process.

Benefits

  • Bazaarvoice is a Great Place to Work in multiple countries.
  • Commitment to diversity, equity, and inclusion.
  • Employee-focused culture centered on customer success, transparency, innovation, and teamwork.
  • Opportunity to work with a global team across North America, Europe, Asia, and Australia.

Interested in this position?

Apply directly on the company website

Apply Now

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