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Account Manager

2 weeks, 6 days ago
Anywhere
Full-time
Senior
Account Manager
Customer and Technical Support
Apply Now
BAMKO

BAMKO

BAMKO specializes in providing a comprehensive range of branded merchandise, promotional products, and custom uniforms, aimed at fostering enduring connections between brands and consumers while enhancing the return on investment for various marketing ...

Media
251-1K
Founded 1999
View All Jobs 5

Description

  • Maintain customer program details, deliverables, timelines, project activities, and KPIs.
  • Execute customer support, sales follow-ups, product loads, special-order bidding, and order processing.
  • Manage product samples, including ordering, client approval, delivery, and photography coordination.
  • Support merchandising and sourcing while reviewing negative Available-to-Promise (ATP) reports.
  • Review Performance Analysis Review (PAR) reports and develop customer retention and recovery strategies.
  • Coordinate with Purchasing and Production to ensure accurate, timely order fulfillment.
  • Plan and monitor program awareness and marketing activities.
  • Collaborate with the VP of National Accounts on contracts, customer awareness, and team-selling efforts.
  • Evaluate customer feedback and product feasibility, conduct site appointments, and improve program KPIs.
  • Monitor client satisfaction and maintain relationships with key customer contacts.

Requirements

  • Promotional products industry experience is required.
  • At least 5 years of Account Manager experience.
  • Previous sales experience is required.
  • High school diploma required; bachelor’s degree preferred.
  • Experience with project management, business development, and sales pipeline management.
  • Proficiency with Microsoft Office and Excel.
  • Strong communication, analytical, organizational, and resourcefulness skills.
  • Excellent attention to detail and thoroughness.
  • Ability to interact effectively with employees across various organizational levels.

Benefits

  • Annual salary range of $65,000–$85,000, based on relevant skills and experience.
  • Medical, dental, and vision insurance.
  • Short- and long-term disability coverage.
  • Multiple paid time off programs.
  • Retirement plan with employer contribution.

Interested in this position?

Apply directly on the company website

Apply Now

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