RemoteLeaf Logo
Log in Sign up

Professional Services Manager, Fleet Vehicle Intelligence Product

4 months ago
United States
Full-time
Senior
Implementation Consultant
Project and Program Management
Apply Now
Axon

Axon

Axon, formerly TASER International, is a global leader in public safety technology. From smart weapons to body cameras and evidence management software, Axon provides safe and secure solutions for law enforcement, militaries, and citizens. With a missi...

Professional Services
1K-5K
Founded 1993
View All Jobs 39

Description

  • Install, configure, validate, and support Vehicle Intelligence and ALPR technologies during customer trials, pilots, and deployment activities.
  • Serve as the onsite technical lead for Vehicle Intelligence evaluations and ensure trial equipment is implemented and operating successfully.
  • Conduct customer onboarding and technical training for agency administrators, technical contacts, and end users.
  • Troubleshoot hardware, software, networking, cellular connectivity, and system integration issues in field environments.
  • Validate system performance and ensure trial environments meet technical requirements and success criteria.
  • Collaborate with Professional Services, Solutions Engineering, Sales, and Customer Success teams to support customer evaluations.
  • Create and maintain deployment documentation, site assessments, network diagrams, installation records, and post-trial reports.
  • Engage with public safety and technical stakeholders, including police leadership, IT directors, and crime center personnel.
  • Identify and escalate product issues, enhancement opportunities, and customer feedback to Product Management and Engineering.
  • Support the evolution of Vehicle Intelligence deployment processes and best practices.

Requirements

  • 5+ years of experience deploying, configuring, supporting, or administering technology solutions in public safety, transportation, physical security, or related industries.
  • 3+ years of hands-on experience with Automated License Plate Recognition (ALPR) systems.
  • Experience deploying, configuring, and supporting fixed-position ALPR camera systems.
  • Strong troubleshooting skills with networking, cellular communications, hardware, software, and field-installed technology systems.
  • Experience working directly with public safety agencies and understanding law enforcement operational workflows.
  • Strong verbal and written communication skills with the ability to engage stakeholders at all organizational levels.
  • Ability to work independently with minimal supervision in fast-paced field environments.
  • Ability to travel extensively throughout the United States.
  • Ability to stand, bend, climb, and lift equipment up to 75 pounds with or without reasonable accommodation.
  • Valid driver's license with an acceptable driving record.
  • Experience with fixed infrastructure deployments including pole-mounted cameras, solar systems, cellular communications, and networking equipment preferred.
  • Experience with IP networking concepts including LAN, WAN, VPN, switching, routing, and wireless communications preferred.
  • Experience supporting public safety technology deployments preferred.
  • Military, law enforcement technology, transportation technology, or physical security industry experience preferred.
  • Project management or deployment management experience preferred.
  • Industry certifications such as Network+, Security+, CCNA, Cradlepoint, or equivalent are a plus.

Benefits

  • Competitive salary and 401(k) with employer match.
  • Discretionary paid time off.
  • Paid parental leave for all.
  • Medical, dental, and vision coverage.
  • Fitness programs.
  • Emotional and mental wellness support.
  • Learning and development programs.
  • Total compensation includes base pay, bonus, and stock awards, with a base pay range of $75,525 to $120,840 USD.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

OneStream Software

Senior Solution Consultant, POC, EMEA

OneStream Software 1K-5K Internet Software & Services

OneStream is seeking a Senior Solution Consultant to support its presales team by designing, validating, and presenting tailored OneStream solutions for finance organizations, partners, prospects, and customers.

Europe Middle East Africa Full-time Senior Implementation Consultant
$146k-$159k
18 hours, 21 minutes ago
Huble

Solutions Consultant (UK)

Huble 51-250 Professional Services

Huble is seeking a commercially minded Solutions Consultant for its UK New Business team to design HubSpot-led solutions, manage complex sales opportunities, and convert customer challenges into signed contracts.

United Kingdom Full-time Senior Implementation Consultant
CRM HubSpot Microsoft Dynamics 365 Salesforce
18 hours, 21 minutes ago
ClearGov

Implementation Consultant

ClearGov 51-250 Internet Software & Services

ClearGov is seeking an Implementation Consultant to lead SaaS onboarding, professional services, training, and adoption for state and local government organizations using its financial management platform.

United States Full-time Mid Level Implementation Consultant
$70k-$85k
2 days, 16 hours ago
Movable Ink

Implementation Manager

Movable Ink 251-1K Internet Software & Services

Movable Ink is hiring a remote Implementation Manager in the Western United States to lead enterprise client launches across its Studio and Da Vinci personalization platforms and help brands achieve their email and mobile marketing goals.

United States Full-time Junior Implementation Consultant
$66k-$87k
Email Marketing HTML JavaScript
2 days, 17 hours ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers