Director of Public Safety, Axon 911

2 hours, 8 minutes ago
Full-time
Lead
Sales and Business Development
Axon

Axon

Axon, formerly TASER International, is a global leader in public safety technology. From smart weapons to body cameras and evidence management software, Axon provides safe and secure solutions for law enforcement, militaries, and citizens. With a missi...

Professional Services
1K-5K
Founded 1993

Description

  • Lead Axon 911’s public safety strategy and strengthen industry partnerships such as NENA and APCO.
  • Mentor and support the Public Safety team while driving KPIs, scalability, innovation, and long-term growth.
  • Partner with Sales, Product, Engineering, Marketing, and Customer Success to align solutions with customer needs.
  • Improve onboarding, training, and adoption across high-value public safety customers.
  • Gather customer feedback and market insights to influence product enhancements and business strategy.
  • Prioritize AI-related initiatives and coordinate early-access programs to validate public safety solutions.
  • Support market expansion and deal strategy through industry expertise and customer relationships.
  • Represent Axon 911 through speaking engagements, workshops, webinars, and thought leadership.
  • Optimize workflows and processes to improve customer satisfaction, retention, lead generation, and cross-functional performance.

Requirements

  • 10+ years of progressive leadership and managerial experience in public safety, emergency communications, or PSAP operations.
  • Experience at the Deputy Director level or above, or in an equivalent senior leadership role.
  • Deep expertise in PSAP operations, NG911, CAD, emergency communications workflows, and public safety technology trends.
  • Proven ability to build trusted relationships with PSAP leaders, industry associations such as NENA/APCO, executive stakeholders, and cross-functional teams.
  • Strong strategic leadership experience driving scalable programs, operational improvements, and cross-functional initiatives in complex environments.
  • Ability to translate customer feedback, operational challenges, and market insights into actionable product, business, and go-to-market strategies.
  • Strong communication, presentation, and customer engagement skills, including executive presentations, workshops, industry events, and consultative sales support.
  • Collaborative, data-driven mindset with experience defining KPIs, measuring success, and driving continuous improvement.
  • Fully remote within a specified territory with up to 50% travel for client engagement, workshops, and conferences.
  • Legal eligibility to work in a firearms environment may be required for some roles.

Benefits

  • Competitive salary with an annual performance-related bonus and stock awards.
  • 401(k) with employer match.
  • Discretionary paid time off.
  • Paid parental leave for all.
  • Medical, dental, and vision coverage.
  • Fitness programs.
  • Emotional and mental wellness support.
  • Learning and development programs.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Director, HPS Regulatory Operations

WelbeHealth 251-1K Family Services

WelbeHealth is hiring a Director, HPS Regulatory Operations to lead regulatory readiness, compliance operations, and audit preparedness across its Health Plan Services organization.

45 minutes ago

Account Development Representative - DACH

Samsara 1K-5K IT Services

Samsara is hiring a remote Account Development Representative to generate EMEA pipeline through outbound prospecting and grow into a future Account Executive role.

CRM IoT Salesforce
49 minutes ago

Advisory Services Practice Lead (Remote, United States, EST/CST)

M-Files 251-1K Professional Services

M-Files is hiring an Advisory Services Practice Lead to create a new professional services practice that defines its methodology, business model, and growth strategy around transforming customer delivery with the company’s document management platform.

52 minutes ago

Manager, Outbound Sales Development

Block 10K-50K Capital Markets

Square is seeking a Manager, Outbound Sales Development to lead a team driving outbound pipeline generation and top-of-funnel results for the Sales organization.

Salesforce
1 hour, 8 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers