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Virtual Operations & Marketing Assistant

1 month ago
South Africa, Philippines
Full-time
Mid Level
Marketing Specialist
Marketing and Growth
Email Marketing Mailchimp Social Media Marketing
Apply Now
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services
View All Jobs 115

Description

  • Build and manage the customer journey and funnel from lead capture through purchase.
  • Ensure accurate customer and lead data capture across all stages.
  • Identify and resolve gaps across the website CRM, EPOS, marketing tools, and workflows.
  • Set up and manage email marketing, social scheduling, review monitoring, and customer enquiries.
  • Triage the business inbox and establish an organized email management system.
  • Design labels and marketing materials in Canva and prepare print-ready assets.
  • Manage print procurement, including printer coordination and delivery tracking.
  • Maintain supplier and competitor databases and conduct market research.
  • Create SOP documentation from videos and notes for staff use.
  • Set up a VoIP phone system and support future AI agent deployments for business processes.

Requirements

  • Experience supporting e-commerce, retail, or food service operations in a fast-paced environment.
  • Working knowledge of Zapier, Make.com, n8n, AI tools, and custom GPTs.
  • Strong Canva skills; Adobe Express experience is preferred.
  • Graphic and print design experience, with a portfolio required.
  • Experience with email marketing platforms, ideally Klaviyo; Mailchimp experience is welcome.
  • Familiarity with social scheduling tools such as Buffer.
  • Good working knowledge of Google Workspace.
  • Strong written and spoken English and the ability to produce clear, actionable reports.
  • Previous food industry experience is preferred but not required.

Benefits

  • 100% remote work.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • No activity tracker required.

Interested in this position?

Apply directly on the company website

Apply Now

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