Short-Term Rental Property Manager

10 hours, 13 minutes ago
Full-time
Mid Level
Customer and Technical Support
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services

Description

  • Manage all guest communication from inquiry through checkout, including handling issues, complaints, special requests, and follow-ups.
  • Maintain high review standards by monitoring and responding to guest reviews and attempting removal of unfair or policy-violating reviews.
  • Coordinate cleaner and turnover schedules (via Turno or similar) and confirm properties are guest-ready before check-in, arranging re-cleans as needed.
  • Schedule, source, and coordinate maintenance and vendor work (plumbing, HVAC, etc.) to resolve issues quickly and cost-effectively.
  • Assist with pricing adjustments and revenue optimization using tools such as PriceLabs or similar.
  • Monitor listings for operational issues and flag or resolve problems proactively.
  • Negotiate with guests and vendors when necessary and manage refunds or compensation when appropriate.
  • Operate with minimal owner involvement, making independent decisions to keep daily operations running smoothly.

Requirements

  • Experience managing Airbnb or similar short-term rental platforms.
  • Proven ability to work independently and proactively with minimal supervision.
  • Strong professional communication skills; calm, clear, and customer-focused.
  • Detail-oriented and highly organized with ability to coordinate multiple vendors and cleaners.
  • Comfortable making operational decisions without constant direction.
  • Familiarity with tools such as Turno, PriceLabs, or Guesty (preferred).
  • Experience managing multiple properties is a plus.
  • Ability to negotiate with guests and vendors and handle refunds or escalations when needed.
  • Availability for full-time remote work with primary weekday coverage and awareness around check-in times.

Benefits

  • $800–$900 per month compensation.
  • 100% remote role with no time tracker required.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • $500 entry monthly raffle.
  • Opportunity to manage a growing portfolio with autonomy and minimal owner involvement.

Interested in this position?

Apply directly on the company website

Apply Now

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