Medical Virtual Assistant (Scheduling & Billing Support)

2 hours, 39 minutes ago
Part-time
Junior
Operations
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services

Description

  • Answer incoming calls and assist clients with scheduling needs.
  • Schedule, reschedule, and manage appointments.
  • Respond to client emails and inquiries professionally.
  • Submit daily insurance claims through the EHR system.
  • Investigate and follow up on unpaid, rejected, or unresolved claims.
  • Perform billing reconciliation to ensure payments match records.
  • Collect co-payments at the start of each day.
  • Communicate with insurance companies regarding claims.
  • Maintain and clean up records within the system.
  • Update and input accurate data into the EHR.
  • Follow SOPs for billing and administrative workflows.
  • Create or update communication templates and scripts when needed.

Requirements

  • Medical billing experience is non-negotiable.
  • Previous experience in medical billing or healthcare administration.
  • Strong English communication skills with a clear, easy-to-understand accent.
  • High attention to detail and accuracy.
  • Comfortable following SOPs and structured workflows.
  • Strong organizational and multitasking skills.
  • Ability to work approximately 20 hours per week on CST working hours.
  • Potential availability to scale to a full-time 40-hour schedule.
  • Experience with SimplePractice or TherapyNotes is a plus.
  • Experience with Google Workspace tools such as Docs, Sheets, Drive, and Gmail is a plus.

Benefits

  • Fully remote work.
  • Part-time schedule with approximately 20 hours per week.
  • Potential to expand into a full-time role supporting two therapists.
  • $700–$800 monthly compensation.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • $500 monthly raffle entry bonus.

Interested in this position?

Apply directly on the company website

Apply Now

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