Medical Administrative Assistant

3 weeks, 3 days ago
Part-time
Mid Level
Operations
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services

Description

  • Manage and send faxes and process incoming documentation.
  • Coordinate lab-related administrative tasks.
  • Support prior authorization processes.
  • Coordinate external referrals.
  • Manage administrative follow-ups and back-office tasks.
  • Answer incoming phone calls when appropriate.
  • Follow established SOPs and administrative processes.
  • Identify opportunities to improve and streamline systems.
  • Communicate with patients and external providers as needed.
  • Handle confidential medical information appropriately.

Requirements

  • Experience in medical or healthcare administration.
  • Experience in a mental health or similar healthcare setting preferred.
  • Strong organization and attention to detail.
  • Ability to learn new processes and systems quickly.
  • Ability to work independently in a remote environment.
  • Proactive approach to identifying process improvements.
  • Professional and confident communication with patients and external providers.
  • Comfort handling confidential medical information.
  • Clear, professional, and easily understood phone communication.
  • Experience with RingCentral or PracticeQ/IntakeQ preferred; other medical practice management or communication platforms considered.

Benefits

  • 100% remote work.
  • $50 birthday bonus.
  • $200 testimonial bonus.
  • No employee tracking software.

Interested in this position?

Apply directly on the company website

Apply Now

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