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Medical Receptionist & Prior Authorization (Rheumatology)

8 hours, 32 minutes ago
Philippines
Full-time
Mid Level
Administrative Assistant
Customer and Technical Support
HIPAA
Apply Now
Staffing For Doctors

Staffing For Doctors

Staffing For Doctors provides virtual medical staffing solutions for healthcare practices, connecting them with top HIPAA-compliant candidates to enhance operational efficiency, reduce overhead costs, and improve patient care through dedicated virtual ...

Health Care Providers & Services
Founded 2025
View All Jobs 6

Description

  • Answer inbound patient calls clearly and patiently, including calls from elderly or hard-of-hearing patients.
  • Schedule, confirm, and optimize appointments in Elation Health EHR.
  • Enter accurate patient information, chart notes, and scheduling details into the EHR.
  • Monitor cancellations and missed appointments, and conduct outbound outreach to reschedule patients.
  • Submit and track prior authorizations for rheumatology medications, biologics, infusions, lab work, and imaging.
  • Take detailed patient messages, consult providers, and communicate clinical or administrative instructions in clear, accessible language.
  • Use Microsoft Word, Excel, and Outlook to maintain task logs, track outstanding authorizations, and support clinic workflows.

Requirements

  • Prior medical front-desk or administrative experience in a Rheumatology practice.
  • Hands-on experience processing medical prior authorizations for specialty medications or treatments.
  • Exceptional spoken English with clear articulation, neutral or native-sounding pronunciation, measured pacing, and strong listening comprehension.
  • Patience, empathy, kindness, and emotional composure when assisting frustrated or impatient patients.
  • Experience with Elation Health EHR or the ability to quickly learn the platform.
  • Strong proficiency with Microsoft Word, Excel, and Outlook.
  • Confidence making outbound calls to reschedule patients and maintain provider utilization.
  • Quiet, distraction-free, HIPAA-compliant home office with reliable computer, high-speed internet, backup power or internet, and a noise-canceling USB headset.
  • Availability for full-time work, Monday through Friday, 8:00 AM–5:00 PM Pacific Time.

Interested in this position?

Apply directly on the company website

Apply Now

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