Internal Billing & Revenue Cycle Specialist

4 hours, 28 minutes ago
Full-time
Junior
Customer and Technical Support
Assist World

Assist World

Assist World provides dedicated virtual assistant services, enabling businesses to streamline their operations and enhance productivity by matching clients with skilled virtual talent tailored to their specific needs.

IT Services

Description

  • Own the practice’s full revenue cycle from charge entry and claim creation through submission, payment posting, and accounts receivable workflows.
  • Review claims for accuracy, identify billing issues, and resolve rejections, denials, and underpayments.
  • Submit corrected claims and appeals as needed to recover reimbursement.
  • Monitor accounts receivable aging and report on reimbursement status.
  • Serve as the primary point of contact for patients and insurance payers without external billing vendor hand-off.
  • Manage patient balances, collections, payment arrangements, and reconciliation of payment discrepancies.
  • Answer patient billing questions and provide statements, itemized receipts, and payment histories with clear and compassionate communication.
  • Prepare and present revenue cycle reports for weekly leadership meetings using Excel and PowerPoint.
  • Maintain billing compliance with HIPAA, payer guidelines, and applicable federal and state regulations.
  • Collaborate with the Practice Manager, administrative staff, and CEO to resolve billing concerns and improve processes.

Requirements

  • 2+ years of medical billing or revenue cycle experience, with dedicated behavioral health billing experience required.
  • Direct hands-on Medicare billing experience, ideally Medicare Part B, with the ability to work claims independently.
  • Current HIPAA certification.
  • Comprehensive knowledge of the full billing lifecycle, including claims management, payment posting, denials, collections, and AR.
  • Strong understanding of behavioral health CPT coding, ICD-10 coding, insurance terminology, and payer guidelines.
  • Exceptional customer service and phone communication skills with a professional, compassionate approach.
  • Strong analytical, organizational, and problem-solving skills, with the ability to own the full cycle independently.
  • Working proficiency in Excel and PowerPoint to build AR aging, clean claim rate, and denial trend reports.
  • Experience with eClinicalWorks (eCW) or a comparable EHR/EMR, preferred.
  • Experience with Medicaid billing, preferred.
  • Experience with EAP insurers such as Lyra and ComPsych, preferred.

Benefits

  • 100% remote work.
  • $50 birthday bonus.
  • $200 testimonial bonus.

Interested in this position?

Apply directly on the company website

Apply Now

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