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Sales Operations Systems Analyst

4 hours, 47 minutes ago
United States
Full-time
Junior
Business Analyst
Sales and Business Development
CRM Salesforce
Apply Now
AssetWatch®

AssetWatch®

AssetWatch® is a leading provider of predictive maintenance solutions for industrial plants. Their cloud-based software enables proactive detection and resolution of machine issues, reducing downtime and increasing plant reliability. By combining vibra...

Construction & Engineering
51-250
Founded 2014
View All Jobs 15

Description

  • Serve as the primary resource for day-to-day support of Salesforce and related go-to-market technologies.
  • Investigate, troubleshoot, and resolve system, process, and data issues reported by business users.
  • Partner with Business Systems and Development teams to document requirements, validate solutions, and support deployments.
  • Execute user acceptance testing and help validate system enhancements before release.
  • Monitor system adoption and identify opportunities to improve user experience and process adherence.
  • Support technology implementations, migrations, and operational rollouts across the go-to-market organization.
  • Act as a primary point of contact for inbound sales operations and systems requests.
  • Manage and resolve support tickets in a timely and professional manner.
  • Communicate system updates, process changes, and best practices to end users.
  • Monitor CRM data quality, manage duplicate records, account ownership, territory assignments, and enrichment processes.

Requirements

  • 2+ years of experience in Sales Operations, Revenue Operations, Business Systems, CRM Administration, or a related field.
  • Experience working within Salesforce.
  • Strong understanding of CRM data structures, reporting, and workflow management.
  • Experience managing data quality, deduplication, enrichment, and user support processes.
  • Understanding of CRM data structures, sales processes, and go-to-market operations.
  • Experience supporting business users, troubleshooting operational issues, and documenting requirements.
  • Experience participating in system testing, UAT, or technology implementations.
  • Strong analytical and problem-solving skills.
  • Excellent written and verbal communication skills.
  • Ability to explain technical concepts to non-technical stakeholders.
  • Highly organized with strong attention to detail.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Experience with ZoomInfo, Clay, Gong, Nooks, or similar GTM technologies (preferred).
  • Experience with workflow automation tools such as Zapier (preferred).
  • Experience supporting territory management and account assignment processes (preferred).
  • Experience creating training content, documentation, or user enablement materials (preferred).
  • Familiarity with SaaS sales and revenue operations processes (preferred).

Benefits

  • Competitive compensation package including stock options.
  • Flexible work schedule.
  • Comprehensive benefits including retirement plan match.
  • Unlimited PTO.
  • Remote-first work environment.
  • Opportunity to make a real impact every day.
  • Work with a dynamic and growing team.
  • Distributed team across the United States and Ontario, Canada with collaboration during core working hours.

Interested in this position?

Apply directly on the company website

Apply Now

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