Product Operations Lead

1 week, 5 days ago
Full-time
Lead
Product Management
Aspire Software

Aspire Software

Aspire Software specializes in vertical acquisition software, focusing on nurturing, enhancing, and growing a diverse portfolio of businesses by providing them with the necessary resources and expertise to maximize their growth potential.

Internet Software & Services
251-1K
Founded 2016

Description

  • Lead, coach, mentor, and develop Product Owners, Project Managers, and the User Experience & Accessibility Specialist.
  • Conduct performance reviews, set development plans, and support hiring, onboarding, workforce planning, and succession planning.
  • Establish operational standards, governance processes, and consistent product and project management practices across product lines.
  • Support Product Owners by providing operational leadership while they retain ownership of product strategy, roadmaps, and customer relationships.
  • Develop and maintain departmental KPIs, operational metrics, executive dashboards, and performance reporting.
  • Analyze operational trends and lead continuous improvement initiatives based on measurable outcomes.
  • Coordinate planning and execution across Product, Business Analysis, Engineering, Support, and other business units.
  • Facilitate communication across teams and remove organizational impediments affecting delivery and collaboration.
  • Provide leadership and support for the User Experience & Accessibility function and ensure accessibility considerations are incorporated into planning and delivery.

Requirements

  • Bachelor’s degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field, or equivalent combination of education and experience.
  • 5+ years of progressive leadership experience in Product Management, Product Operations, Project Management, PMO, or technology organizations.
  • Experience leading multidisciplinary teams in an enterprise software environment.
  • Experience implementing or improving operational processes, governance, and organizational standards.
  • Experience leading project portfolios or enterprise project management functions.
  • Experience developing KPIs, dashboards, operational metrics, and executive reporting.
  • Demonstrated success coaching, mentoring, and developing high-performing teams.
  • Experience supporting multiple enterprise software products (preferred).
  • Experience establishing standardized product or project management practices across multiple teams (preferred).
  • Knowledge of accessibility standards (WCAG) and user-centered design principles (preferred).
  • Experience with Azure DevOps, Jira, or comparable project and portfolio management platforms (preferred).
  • PMP, PMI-ACP, CSM, SAFe, or similar professional certification (preferred).
  • Travel required on an as-needed basis.

Benefits

  • Health care, vision, dental, life, and disability insurance.
  • 401(k) retirement benefits.
  • Paid time off.
  • 11 paid holidays.
  • Salary range of $108,000–$120,000.

Interested in this position?

Apply directly on the company website

Apply Now

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