Director of Carrier Capacity, Arrive Fresh

1 hour, 4 minutes ago
Full-time
Lead
Sales and Business Development
Arrive Logistics

Arrive Logistics

Arrive Logistics is a leading freight brokerage defining a new standard for service in the transportation industry through strategic solutions and relentless pursuit of perfection.

Air Freight & Logistics
1K-5K
Founded 2014
$335M raised

Description

  • Direct the operations, strategy, and execution of the Arrive Fresh carrier capacity department to improve service and buying power.
  • Lead, mentor, and coach Carrier Capacity Managers and Carrier Account Representatives across different experience levels.
  • Build a collaborative team culture focused on professional development, retention, and engagement.
  • Develop and implement carrier compliance and claims management programs for temperature-controlled and perishable freight.
  • Ensure compliance with food safety regulations including FSMA, STF, and PACA.
  • Partner with Business Development and Client Success leaders on cross-functional priorities and operational issue resolution.
  • Create and maintain SOPs for carrier procurement, onboarding, and service delivery.
  • Oversee bid management with growers and institutional customers across retail, foodservice, processor, and wholesale accounts.
  • Work with Technology teams to improve TMS functionality and carrier experience.
  • Analyze KPIs such as lane pricing, tender acceptance, carrier retention, and service delivery to improve network productivity.

Requirements

  • Bachelor's degree in Business Administration, Logistics, Supply Chain, or equivalent professional experience preferred.
  • 15+ years of relevant brokerage experience in 3PL or freight brokerage operations.
  • 10+ years of experience in produce and floral logistics with cold-chain capacity procurement expertise.
  • 6+ years of logistics leadership experience managing, coaching, and scaling carrier capacity or carrier sales teams.
  • Proven expertise in food safety regulations including FSMA, STF, and PACA.
  • Experience building specialized carrier compliance programs.
  • Demonstrated experience in bid management, carrier contract negotiations, and transportation network pricing.
  • Experience using modern Transportation Management Systems (TMS) and analytical platforms to track and improve carrier performance.
  • Excellent communication, presentation, and interpersonal skills.
  • Bold leadership presence and a solutions-oriented mindset.

Benefits

  • Comprehensive benefits package including medical, dental, vision, life, disability, and supplemental coverage.
  • Matching 401(k) program.
  • Free counseling sessions through the Employee Assistance Program.
  • Company-paid holidays, paid vacation time, and wellness days.
  • 100% paid parental leave.
  • Referral Program rewards for employee referrals.

Interested in this position?

Apply directly on the company website

Apply Now

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