Armada

Armada is a full-stack edge infrastructure company that specializes in edge computing and AI solutions tailored for remote and rugged environments. Through its Armada Edge Platform (AEP), the company provides compute, storage, connectivity, and AI/ML capabilities. Armada operates in over 100 countries, addressing operational challenges with thousands of connected assets and active users. The company focuses on simplifying data management and AI deployment in disconnected settings, making it easier for industries to leverage technology. Armada's product lineup includes Atlas, a tool for monitoring IoT devices; Galleon, ruggedized modular data centers for AI inference; Bridge, a platform for managing GPUs; and a Marketplace for hardware and software for remote operations. Armada serves various sectors, including oil and gas, public sector, manufacturing, mining, logistics, and telecommunications, enhancing safety, productivity, and automation in challenging environments.

information technology & services

201-500 (250)

Founded 2022

$226M raised

30 open positions

Tags

connectivity edge computing fullstack solutions artificial intelligence big data internet of things logistics deep information technology enterprise software software information technology software development remote site automation telecommunications energy & utilities iot asset management edge security edge computing global footprint services edge ai applications edge infrastructure for defense connectivity management platform multi-industry edge solutions edge computing for logistics navigational, measuring, electromedical, and control instruments manufacturing edge computing for oil & gas edge ai for public safety edge computing security industrial edge solutions edge computing for mining edge device management edge computing for public sector edge operational insights real-time data processing modular data centers edge computing for mining automation terrestrial connectivity edge platform edge computing platform edge device management software ai workloads orchestration edge computing industries ai at the edge for industrial use edge data security manufacturing automation secure remote infrastructure edge connectivity solutions b2b ai workloads management edge data analytics platform edge infrastructure management scalable edge deployment remote iot ecosystem management edge infrastructure scalability megawatt-scale data center edge network resilience distribution portable edge data centers edge ai orchestration tools galleon data center ai-powered edge solutions secure edge infrastructure edge ai for exploration and safety edge computing for manufacturing operational efficiency remote connectivity ai-enabled remote monitoring edge data processing ruggedized mobile data centers ai at the edge edge ai for environmental monitoring edge infrastructure monitoring real-time edge data management edge computing industry leaders edge computing innovation connectivity and compute integration marketplace hardware software edge computing resilience industrial automation edge ai for safety and security edge computing for extreme environments edge data analytics satellite and terrestrial connectivity full-stack edge computing edge network optimization edge network security satellite connectivity edge deployment speed edge infrastructure as a service edge ai orchestration edge data sovereignty multi-modal connectivity solutions edge solutions for critical infrastructure transportation & logistics full-stack edge solutions ai model deployment edge deployment automation multi-modal connectivity edge computing for energy sector cloud-edge integration ai-driven edge management edge solutions for logistics safety government edge device monitoring mining rapid edge deployment edge security and compliance edge ai integration edge computing for telecom oil and gas edge automation tools edge security solutions ai integration at the edge atlas iot management extreme environment data centers atlas enterprise monitoring ai workload orchestration fleet management remote iot management connectivity platform edge automation edge infrastructure asset monitoring process optimization digital transformation ai workloads rapid deployment ai-driven insights starlink management edge ai workloads connectivity in remote environments ruggedized data center cloud integration security and compliance data management galleon rugged data center industry-specific solutions remote environment solutions edge ai edge infrastructure partners configurable gpu density scalability edge ai diagnostics digital divide bridging ai orchestration edge deployment iot ecosystem management ai applications at the edge edge computing scalability asset management mobile data center modular data center edge hardware marketplace edge ecosystem edge connectivity cloud and on-premise integration predictive maintenance edge management predictive analytics ai and hpc data security marketplace hardware discovery transportation_logistics energy_utilities information technology & services enterprises computer software mechanical or industrial engineering oil & energy computer & network security

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Senior Technical Account Manager, Atlas

23 hours, 10 minutes ago

United States

Full-time

Senior

Technical Account Manager

Customer and Technical Support

Kubernetes

Apply Now

Armada

information technology & services

201-500

Founded 2022

$226M raised

View All Jobs 30

Description

Serve as the primary technical point of contact for Atlas customers after go-live.
Own the short- and long-term technical success and health of assigned customer accounts.
Build and maintain trusted relationships with customer engineering, IT, platform, and operations teams.
Build, update, and drive Joint Success Plans that align Atlas capabilities to customer outcomes.
Use success plans to guide adoption strategy, roadmap discussions, and expansion planning.
Drive adoption of Atlas capabilities including monitoring, lifecycle management, governance, and automation.
Help customers integrate Atlas into existing workflows, tools, and operational processes.
Monitor platform health, usage trends, and operational signals to identify risks and adoption issues.
Coordinate with Support, Engineering, and Product to resolve issues and improve the customer experience.
Support expansion opportunities by identifying additional users, environments, and use cases.

Requirements

8+ years of experience in technical account management, customer success engineering, platform engineering, or SRE-adjacent roles.
Experience supporting enterprise SaaS platforms in production environments.
Deep understanding of cloud platforms, distributed systems, and operational tooling.
Proven ability to build and drive Joint Success Plans tied to measurable outcomes.
Ability to explain complex technical concepts clearly to both engineers and executives.
Strong written and verbal communication skills.
Experience supporting control planes, management platforms, or observability tools (preferred).
Familiarity with Kubernetes, distributed infrastructure, and hybrid cloud environments (preferred).
Exposure to regulated or sovereign customer environments (preferred).
Experience driving adoption, value realization, and expansion for enterprise SaaS products (preferred).
Comfort operating with ambiguity and owning outcomes end to end (preferred).
Based remotely in the Pacific Time Zone.

Benefits

Compensation of $132,000 to $165,000 USD on-target earnings, depending on location, experience, skills, and qualifications.
Equity compensation.
Subsidized medical, dental, and vision coverage.
Health savings accounts, flexible spending accounts, and dependent care FSAs.
Retirement plan options, including 401(k) and Roth 401(k).
Unlimited paid time off (PTO).
14 paid company holidays per year.

Interested in this position?

Apply directly on the company website

Apply Now

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