Partner Account Manager

1 month ago
Full-time
Mid Level
Customer and Technical Support
ArcSite

ArcSite

ArcSite is a mobile CAD platform that streamlines site data collection, drawing, and estimating processes. It maximizes operational efficiency, reduces errors, and accelerates sales workflow both on-site and in the office.

Internet Software & Services
11-50
Founded 2014

Description

  • Manage an assigned book of partner accounts to ensure strong engagement, satisfaction, and alignment with ArcSite’s goals.
  • Support the Director of Partnerships in executing partnership strategies, onboarding new partners, and expanding existing relationships.
  • Serve as the primary point of contact for partners, guiding them on ArcSite’s product, resources, and program benefits to set partners up for success.
  • Collaborate with Marketing to coordinate co-marketing campaigns, webinars, enablement materials, and joint content.
  • Work with Product to surface partner feedback and participate in integration improvement discussions.
  • Monitor partner performance, track key KPIs, and deliver regular reporting to internal stakeholders.
  • Assist with contract renewals, partner agreements, and necessary documentation.
  • Identify opportunities to deepen partner engagement, drive revenue, and improve partner program tools, processes, and enablement.
  • Attend virtual and occasional in-person partner meetings, events, and trainings as required.

Requirements

  • 3–5+ years of experience in partnerships, channel account management, customer success, sales, or a related client-facing role (SaaS experience strongly preferred).
  • Strong relationship-building and communication skills with the ability to influence without direct authority.
  • Highly organized with the ability to manage multiple partner accounts and priorities simultaneously.
  • Comfort learning and explaining software products; technical aptitude is a plus.
  • Experience with CRM systems (e.g., HubSpot, Salesforce) and partner management tools is helpful.
  • Proactive, collaborative mindset with a willingness to take initiative, solve problems creatively, and continuously improve processes.
  • Self-motivated and comfortable working in a remote-first environment.

Benefits

  • Base salary $100,000 with On-Target Earnings (OTE) $130,000
  • Fully remote / remote-first work environment
  • Unlimited paid time off (PTO)
  • Medical, dental, and vision insurance
  • 401(k) match
  • $75 monthly wellness stipend
  • Opportunity for career growth in a collaborative, growth-oriented team
  • Company fosters an inclusive, equal-opportunity workplace

Interested in this position?

Apply directly on the company website

Apply Now

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