RemoteLeaf Logo
Log in Sign up

Director, Training and Enablement

1 month, 4 weeks ago
United States
Full-time
Executive
Training Manager
Operations
Git
Apply Now
Arcadia

Arcadia

Arcadia provides a healthcare data platform that enables organizations to unify diverse data sources, derive actionable insights through analytics, and enhance patient outcomes by delivering high-quality care experiences.

IT Services
251-1K
Founded 2002
$154M raised
View All Jobs 12

Description

  • Design and own the end-to-end onboarding experience for new customers from platform orientation through sustained adoption.
  • Develop role-based curricula for customer, partner, and internal user personas across clinical, operational, analytical, and executive audiences.
  • Partner with Implementation, Customer Success, Product, Growth, and clinical leadership to align training with go-live timelines, product releases, and customer health.
  • Build and manage Arcadia’s certification programs, including the Arcadia Certified Professional pathway.
  • Lead development and administration of asynchronous learning assets, including videos, walkthroughs, knowledge base articles, and learning paths.
  • Own the Learning Management System strategy, content architecture, learner experience, reporting, and engagement optimization.
  • Serve as the training lead in the product release cycle, including roadmap reviews, readiness processes, and end-user V&V testing.
  • Create internal enablement and onboarding programs for customer-facing and operations teams to improve time-to-productivity.
  • Hire, develop, and manage a small team of instructional designers and training specialists.
  • Define, track, and report on KPIs tied to engagement, completion, certification attainment, adoption, and retention.

Requirements

  • 10+ years of experience in training, customer education, or enablement roles.
  • At least 5 years of experience in enterprise health IT or SaaS healthcare platforms.
  • Proven experience with both internal team enablement and external customer training programs.
  • Direct experience with clinical or analytics software in the payer or provider space, such as EHR platforms, population health tools, care management systems, or analytics platforms.
  • Working knowledge of value-based care models, CMS quality programs, MSSP/ACO structures, and related clinical and financial workflows.
  • Demonstrated instructional design experience using tools such as Articulate, Camtasia, or equivalent.
  • Experience administering LMS platforms at scale.
  • Familiarity with Limited Availability-to-General Availability release readiness processes and end-user Verification & Validation testing.
  • Track record of building programs with strong governance, KPIs, process documentation, and continuous improvement.
  • Ability to communicate effectively with clinical, analytical, operational, and executive audiences.
  • Preferred: background in clinical informatics, health services, or direct clinical practice.
  • Preferred: experience running large-scale customer training events or user group conferences.
  • Preferred: familiarity with SCORM/xAPI standards and enterprise LMS administration.
  • Preferred: experience at a high-growth health IT company managing rapid product expansion.
  • Preferred: experience using AI tools to improve content development or learning workflows.

Benefits

  • Competitive salary of $150,000 - $200,000 per year.
  • Flexible, remote-friendly work environment.
  • Opportunity for personal and professional development through employee-driven programs and initiatives.
  • Work on mission-driven healthcare transformation efforts.
  • Collaborate with talented, energized, diverse teams across the organization.

Interested in this position?

Apply directly on the company website

Apply Now

Similar Roles

Precision For Medicine

Manager, Learning and Development (Training Manager)

Precision For Medicine 1K-5K Pharmaceuticals

Precision for Medicine is hiring a Manager, Learning and Development to support global training strategy and learning delivery for clinical research functions.

United Kingdom Poland Romania Serbia Slovakia Hungary Full-time Senior Training Manager
GCP
11 hours, 20 minutes ago
HighLevel

Learning & Development Apprentice

HighLevel 251-1K Internet Software & Services

HighLevel is hiring a Learning & Development Apprentice in its People team to support onboarding, LMS operations, content creation, and learning programs for a global remote-first organization.

India Internship Entry Level Training Manager Training Specialist
$1k-$1k
Notion
11 hours, 20 minutes ago
Dijital Team

Learning and Development Specialist

Dijital Team 11-50 Internet Software & Services

Learning & Development Specialist at a remote-first organisation, focused on building capability, improving performance, and strengthening a culture of continuous learning across technical, customer, and leadership domains.

Sri Lanka Full-time Mid Level Training Manager Training Specialist
11 hours, 35 minutes ago
Lyra Health

Training Operations Associate II

Lyra Health 1K-5K Health Care Providers & Services

Lyra Health is hiring an Operations Associate II for its Provider Enablement team to support the onboarding, training, and operational readiness of therapy providers at scale.

United States Full-time Junior Operations Specialist Training Manager
$68k-$104k
Salesforce
11 hours, 50 minutes ago

You're on a roll! Sign up now to keep applying.

Sign Up

Already have an account? Log in

Used by 14,729+ remote workers