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Director, License Assurance

5 hours, 13 minutes ago
United States
Full-time
Executive
Compliance Manager
Operations
CRM macOS Salesforce
Apply Now
Apryse

Apryse

Apryse, previously PDFTron, is a global leader in document processing technology, offering tools for document viewing, annotation, processing, and conversion. Their market-leading SDK drives digital transformation with advanced features like data extra...

Internet Software & Services
251-1K
Founded 1998
$71M raised
View All Jobs 20

Description

  • Lead and develop the global License Assurance team, including hiring, coaching, staffing, performance management, and quality standards.
  • Own the proactive, risk-based audit program, including governance, prioritization, methodology, and success measures.
  • Manage the end-to-end audit lifecycle from intake and customer engagement through entitlement validation, findings, escalation, handoff, and closure.
  • Oversee audits of software usage against contractual terms, including volume commitments, permitted uses, deployment, redistribution, royalties, and reporting obligations.
  • Define Salesforce and related system requirements for audit workflows, controls, data quality, and reporting.
  • Track and report capacity, throughput, aging, quality, pipeline creation, bookings contribution, risks, and business impact.
  • Coordinate accurate customer communications, findings, commercial resolutions, financial reporting, contract questions, and escalations across internal stakeholders.
  • Establish operating cadences to review productivity, audit progress, quality, data completeness, reporting accuracy, and downstream outcomes.
  • Expand audit processes across product lines and acquired products using royalty workflows, customer-submitted data, telemetry, and other licensing signals.

Requirements

  • Bachelor’s degree required; advanced degree or relevant certification preferred.
  • 10+ years of experience in software or technology, including license audit, license assurance, IP/licensing operations, or a related audit or compliance function.
  • 5+ years of management experience.
  • Strong understanding of software licensing and compliance.
  • Experience managing end-to-end audit operations.
  • Strong Salesforce or similar CRM and workflow experience.
  • Experience leading global teams and working directly with customers and cross-functional stakeholders.
  • Strong communication, customer relationship, analytical, and reporting skills.
  • Strong leadership, organizational, problem-solving, and decision-making abilities.
  • Candidates must reside in an eligible U.S. state; primary hubs include Boston, Denver, and Charlotte.

Benefits

  • Competitive compensation based on experience and qualifications.
  • Company-paid health, dental, and vision benefits for employees and families.
  • Uncapped commission structure.
  • Generous paid time off.
  • Remote work with an annual home-office allowance.
  • Learning and professional development support.
  • Choice of Windows or Mac hardware.
  • Autonomous, entrepreneurial, inclusive work environment with career growth opportunities.

Interested in this position?

Apply directly on the company website

Apply Now

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