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Deal Desk Analyst

3 weeks, 2 days ago
India
Full-time
Senior
Sales Operations
Sales and Business Development
Salesforce
Apply Now
AppZen

AppZen

AppZen is a pioneer in autonomous spend-to-pay software, offering AI solutions to automate spend approvals, reduce spend, comply with policy, and streamline processes for global enterprises.

Internet Software & Services
251-1K
Founded 2012
$101M raised
View All Jobs 7

Description

  • Own the Deal Desk process end-to-end, including request intake, pricing support, approvals, contract creation support, and follow-ups to advance opportunities.
  • Modify and manage quotes and order forms while ensuring accuracy and compliance with bookings policies.
  • Lead the day-to-day deal approval process in Salesforce, including SLA management, request tracking, and approval routing.
  • Manage deal exceptions and escalations end-to-end and coordinate rapid internal alignment on non-standard requests.
  • Partner with Finance, Legal, and Professional Services to ensure smooth deal execution and internal alignment.
  • Partner with Sales to develop deal strategies and negotiation positions that help close deals while protecting renewal and expansion ARR.
  • Communicate deal value through clear proposals and stakeholder updates to support timely decision-making.
  • Align to assigned territories and attend forecast calls to support pipeline execution and deal progression.
  • Identify recurring issues, bottlenecks, and quality gaps in deal execution and recommend process improvements and automation opportunities.

Requirements

  • 7+ years of experience in Deal Desk, Revenue Operations, Sales Operations, Finance, Sales, or similar roles, ideally in a SaaS or high-growth tech environment.
  • Proven experience in a B2B SaaS Deal Desk or Revenue Operations environment with quote and order management and approval workflows.
  • Salesforce experience required, including request intake and tracking.
  • Strong ability to manage multiple concurrent deal requests with accuracy under deadline pressure.
  • Ability to operate independently and prioritize effectively in a fast-paced environment.
  • Strong cross-functional collaboration and communication skills with the ability to influence stakeholders and manage agreements clearly and urgently.
  • Demonstrated flexibility to take on varied responsibilities and adapt quickly to changing priorities.
  • Continuous improvement mindset with the ability to challenge the status quo and refine processes.
  • Willingness to work 11:00pm–7:00am IST to support US Pacific Coast business hours, with potential extended hours during month-end and quarter-end periods.
  • Experience in a SaaS or high-growth tech environment is preferred.

Interested in this position?

Apply directly on the company website

Apply Now

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