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Sr Project Manager/Scrum Master

2 weeks, 6 days ago
Mexico, Chile, Costa Rica, Latin America, United States, Canada
Full-time
Senior
Project Manager
Project and Program Management
Agile Confluence Contentful E-commerce GitHub JIRA Kanban Notion Scrum Segment
Apply Now
Apply Digital

Apply Digital

Apply Digital experts work with global brands like Coca Cola, Kraft Heinz, and The Very Group to thoughtfully connect strategy to execution, deliver impact for your business, and value for your customers. We are partners for change agents leading digit...

Professional Services
251-1K
Founded 2016
View All Jobs 18

Description

  • Serve as Scrum Master for multiple digital development teams and facilitate sprint ceremonies to support focus, transparency, and continuous improvement.
  • Lead complex digital projects from initiation through delivery while managing scope, timeline, and budget.
  • Guide teams in Scrum, Kanban, and hybrid Agile practices and adapt delivery methods to team needs.
  • Define and maintain project roadmaps, release plans, and capacity schedules while identifying risks, dependencies, and bottlenecks.
  • Act as the primary liaison between technical and business stakeholders to align priorities with strategic objectives.
  • Oversee release coordination across multiple platforms and maintain QA and performance standards.
  • Facilitate workshops and discovery sessions, including requirements gathering, design reviews, and feedback cycles.
  • Collaborate with analytics, QA, and technical teams to validate outcomes and measure success against KPIs and performance metrics.
  • Maintain accurate project documentation, progress tracking, and reporting in collaboration tools for leadership and client visibility.
  • Manage third-party vendors and partners while ensuring quality standards, contractual adherence, and smooth integration into delivery efforts.

Requirements

  • 6-10 years of experience leading complex, end-to-end digital programs in an agency, consultancy, or professional services environment.
  • Prior experience as a Project Manager or Scrum Lead supporting digital initiatives.
  • Must be able to work Pacific Time (PT) hours, typically 9:00 AM–5:00 PM or 9:00 AM–6:00 PM.
  • Strong foundation in digital project management, including ownership of timelines, budgets, scope, and delivery.
  • Deep understanding of Agile delivery frameworks such as Scrum, Kanban, or hybrid approaches.
  • Knowledge of the software development lifecycle (SDLC) and continuous integration/continuous delivery (CI/CD) practices.
  • Agile or Scrum Master certification such as CSM or PMI-ACP is a plus.
  • Experience using GitHub to support delivery workflows, including repositories and pull requests.
  • Proficiency with project and collaboration tools such as Jira, Confluence, Airtable, Notion, Smartsheet, and Google Suite; hands-on Jira board management is preferred.
  • Experience managing headless or composable platforms across eCommerce, CMS, loyalty, and personalization systems such as CommerceTools, Contentful, Talon.One, Auth0, and Segment.
  • Experience managing vendors and external partners, including scope, budgets, and SLAs.
  • Strong stakeholder management, facilitation, communication, and relationship-building skills with director, VP, and C-suite audiences.
  • Technically fluent with topics including AI, analytics, cloud architecture, and platform integrations.
  • Experience tracking and reporting KPIs and performance metrics.
  • Critical thinking, problem-solving, adaptability, and the ability to stay composed under pressure.

Benefits

  • Flexible remote, in-office, or hybrid work arrangements.
  • Generous vacation policy with flexible personal time off (PTO).
  • Customizable extended health and dental benefits.
  • Generous training budgets, including partner tech certifications.
  • Custom learning plans, workshops, mentorship, and peer support.
  • Inclusive and safe work environment.
  • Opportunity to work on engaging projects with international brands and global impact.

Interested in this position?

Apply directly on the company website

Apply Now

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