Site Reliability Engineer - Solution Platform

8 hours, 17 minutes ago
Full-time
Mid Level
DevOps and Infrastructure
Appfire

Appfire

Appfire specializes in providing enterprise collaboration software solutions that enhance workflow and productivity for teams using platforms like Atlassian, Microsoft, and Salesforce, while also offering tools for IT service management and agile work ...

Internet Software & Services
501-1000
$149M raised

Description

  • Own the end-to-end demo environment estate, including Atlassian provisioning, seeded datasets, reference environments, and environment refreshes and teardown.
  • Build and maintain self-service sandbox environments for Solution Partners.
  • Design and implement automation that reduces technical overhead and improves time-to-demo for Sales Engineering and Solutions Architecture teams.
  • Maintain technical knowledge bases for security questionnaires, RFPs, and trust center responses.
  • Run Instance Optimization inventory extracts and pricing pulls for consolidation assessments.
  • Transition successful field-built prototypes to production, owning code, hosting, deployment, and ongoing support with Engineering and DevOps.
  • Define and enforce graduation criteria for prototypes moving from pilot to production.
  • Monitor demo environment health, provisioning performance, and capacity, resolving technical bottlenecks proactively.

Requirements

  • 3+ years of hands-on experience in platform engineering, DevOps, or systems engineering.
  • Experience supporting sales engineering, solutions, or presales organizations is preferred.
  • Experience administering and provisioning Atlassian Cloud and/or Data Center environments, including Jira, Confluence, or Bitbucket.
  • Experience building and operating self-service sandbox or demo environments, including lifecycle management and seeded or synthetic data.
  • Strong experience with infrastructure automation, scripting in Python or Bash, and Infrastructure-as-Code practices.
  • Practical experience with Docker, Kubernetes, and CI/CD tooling.
  • Experience productionizing existing tools or prototypes through code review, hosting, deployment, and support.
  • Strong written communication skills for technical documentation, runbooks, and knowledge bases serving technical and non-technical audiences.
  • Ability to collaborate across Solutions, Sales Engineering, Product Engineering, and DevOps in a fast-moving environment.

Benefits

  • Company equity for all team members.
  • 25 days of annual leave, with up to 10 unused days carried over.
  • Reduced summer hours and flexible bank holidays.
  • Fully remote role within Spain, with optional access to the Bilbao office.
  • Learning and development through Appfire University.
  • Fully covered private health insurance through IMQ or Adeslas, with discounted family coverage.
  • €400 gross annual sports and wellness allowance.
  • €50 monthly work-from-home allowance.
  • Three fully paid volunteering days per year.

Interested in this position?

Apply directly on the company website

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