Site Reliability Engineer - Solution Platform

8 hours, 17 minutes ago
Full-time
Mid Level
DevOps and Infrastructure
Appfire

Appfire

Appfire specializes in providing enterprise collaboration software solutions that enhance workflow and productivity for teams using platforms like Atlassian, Microsoft, and Salesforce, while also offering tools for IT service management and agile work ...

Internet Software & Services
501-1000
$149M raised

Description

  • Own the end-to-end demo environment estate, including Atlassian provisioning, seeded datasets, reference environments, and environment refreshes and teardown.
  • Build and maintain self-service sandbox environments for Solution Partners.
  • Design and implement automation that reduces technical overhead and improves time-to-demo for Sales Engineering and Solutions Architecture teams.
  • Maintain technical knowledge bases for security questionnaires, RFPs, and trust center responses.
  • Run Instance Optimization inventory extracts and pricing pulls for consolidation assessments.
  • Transition field-built prototypes to production, owning code, hosting, deployment, and ongoing support with Engineering and DevOps.
  • Define and enforce technical graduation criteria for prototypes moving from pilot to production.
  • Monitor demo environment health, provisioning performance, and capacity, and resolve technical bottlenecks proactively.

Requirements

  • 3+ years of hands-on experience in site reliability engineering, platform engineering, DevOps, or systems engineering.
  • Experience supporting sales engineering, solutions, or presales organizations is preferred.
  • Hands-on experience administering and provisioning Atlassian Cloud and/or Data Center environments, including Jira, Confluence, or Bitbucket.
  • Experience building and operating self-service sandbox or demo environments, including lifecycle management and seeded or synthetic data.
  • Strong experience with infrastructure automation, Python or Bash scripting, and Infrastructure-as-Code practices.
  • Experience with Docker, Kubernetes, and CI/CD tooling.
  • Experience preparing existing tools or prototypes for production through code review, hosting, deployment, and support.
  • Strong written communication skills for technical documentation, runbooks, and knowledge bases for technical and non-technical audiences.
  • Ability to collaborate across Solutions, Sales Engineering, Product Engineering, and DevOps teams in a fast-moving environment.

Benefits

  • Company equity for all team members.
  • 26 paid vacation days annually, plus one fully paid wellness day each month.
  • 24 hours of paid volunteer time and three paid volunteering days.
  • Access to Appfire University for on-demand learning and professional development.
  • Fully covered Luxmed private healthcare, with partner coverage and upgrade options.
  • Fully paid UNUM life insurance.
  • MyBenefit allowance of 150 PLN per month and a 300 PLN monthly Pluxee lunch card.
  • Remote-work home office allowance of 200 PLN net per month for electricity and internet costs.

Interested in this position?

Apply directly on the company website

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