Site Reliability Engineer - Solution Platform

8 hours, 17 minutes ago
Full-time
Mid Level
DevOps and Infrastructure
Appfire

Appfire

Appfire specializes in providing enterprise collaboration software solutions that enhance workflow and productivity for teams using platforms like Atlassian, Microsoft, and Salesforce, while also offering tools for IT service management and agile work ...

Internet Software & Services
501-1000
$149M raised

Description

  • Own the end-to-end demo environment estate, including Atlassian instance provisioning, seeded datasets, reference environments, and refreshes.
  • Build and maintain self-service sandbox environments for Solution Partners.
  • Design and implement automation that reduces technical overhead and improves time-to-demo for Sales Engineering and Solutions Architecture teams.
  • Maintain technical knowledge bases for security questionnaires, RFPs, and trust center responses.
  • Run Instance Optimization inventory extracts and pricing pulls for consolidation assessments.
  • Transition field-built prototypes to production with Engineering and DevOps, covering code ownership, hosting, deployment, and support.
  • Define and enforce graduation criteria for prototypes moving from pilot to production.
  • Monitor demo environment health, provisioning performance, and capacity, resolving technical bottlenecks proactively.

Requirements

  • 3+ years of hands-on experience in site reliability engineering, platform engineering, DevOps, or systems engineering.
  • Experience supporting sales engineering, solutions, or presales organizations (preferred).
  • Hands-on experience administering and provisioning Atlassian Cloud and/or Data Center environments, including Jira, Confluence, or Bitbucket.
  • Experience building and operating self-service sandbox or demo environments, including lifecycle management and seeded or synthetic data.
  • Strong experience with infrastructure automation, Python or Bash scripting, and Infrastructure-as-Code practices.
  • Practical experience with Docker, Kubernetes, and CI/CD tooling.
  • Experience productionizing existing tools or prototypes, including code review, hosting, deployment, and support.
  • Strong technical documentation skills for both technical and non-technical audiences.
  • Ability to collaborate across Solutions, Sales Engineering, Product Engineering, and DevOps teams.

Benefits

  • Company equity for all team members.
  • 26 paid vacation days annually.
  • 12 fully paid Wellness Days per year.
  • 24 hours of paid volunteer time plus 3 paid volunteering days annually.
  • Continuous learning and professional development through Appfire University.
  • Fully covered private health insurance through UNIQA.
  • Fully paid Multisport Card and monthly Pluxee food vouchers.
  • Fully remote work within Bulgaria.

Interested in this position?

Apply directly on the company website

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