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Microsoft Dynamics Architect

59 minutes ago
United States
Full-time
Senior
Salesforce Developer
Software Development
Azure C# CI/CD Git JavaScript Microsoft Dynamics 365 .NET Power BI REST API TypeScript
Apply Now
Aperia

Aperia

Aperia delivers cutting-edge FinTech solutions, including a preeminent SaaS platform for payments, empowering merchants to boost compliance and optimize operations.

Diversified Financial Services
251-1K
Founded 2001
View All Jobs 2

Description

  • Lead the technical design and development of Dynamics 365 Customer Service and Customer Engagement solutions.
  • Support the Genesys-to-Microsoft contact center migration from requirements through deployment.
  • Design solutions for multiple call centers, queues, agents, customer interactions, and business units.
  • Decide when to use standard Dynamics 365 functionality versus custom development or integration.
  • Develop plugins, custom APIs, workflows, and client-side customizations in Dynamics 365.
  • Configure Dataverse, forms, views, business rules, dashboards, workflows, and security.
  • Build solutions with Power Apps and Power Automate.
  • Design integrations using REST APIs, Azure Functions, Logic Apps, Service Bus, API Management, and custom connectors.
  • Support data migration activities including mapping, cleansing, transformation, and validation.
  • Establish ALM, DevOps, CI/CD, and deployment practices using Azure DevOps and Git.
  • Troubleshoot complex production issues and design secure, scalable, maintainable solutions.
  • Provide technical leadership through architecture reviews, code reviews, and developer mentoring.

Requirements

  • 5+ years of Dynamics 365, Power Platform, or enterprise CRM development experience.
  • Experience leading or contributing to full Dynamics 365 implementations.
  • Strong experience with Dynamics 365 Customer Service/Customer Engagement and Dataverse.
  • Strong development skills in C#, .NET, JavaScript/TypeScript, and Power Fx.
  • Experience with plugins, custom APIs, workflows, client-side customization, Power Apps, and Power Automate.
  • Strong understanding of Azure integration services, REST APIs, security, and enterprise architecture.
  • Experience with Azure DevOps, Git, CI/CD, and Dynamics 365 ALM.
  • Strong troubleshooting, problem-solving, and communication skills.
  • Genesys-to-Microsoft or Dynamics 365 contact center migration experience preferred.
  • Experience architecting or supporting multiple call centers preferred.
  • Experience with Microsoft contact center/voice solutions and telephony integrations preferred.
  • Experience with Azure Functions, Logic Apps, Service Bus, API Management, Power BI, and PCF preferred.
  • Dynamics 365, Power Platform, or Azure certifications preferred.
  • Experience in financial services, payments, banking, healthcare, or other enterprise environments preferred.

Benefits

  • Health insurance.
  • Health savings account.
  • Dental insurance.
  • Vision insurance.
  • 401(k) matching.
  • Life insurance.
  • Paid time off.
  • Parental leave.
  • Disability insurance.
  • Childcare assistance.
  • Education reimbursement.
  • Fitness membership.
  • Volunteer time off.

Interested in this position?

Apply directly on the company website

Apply Now

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