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Contract AWS Connect Engineer (6 months)

4 months, 1 week ago
United Kingdom
Contract
Senior
Cloud Engineer
Software Development
Agile AWS DynamoDB Node.js Terraform TypeScript
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AND Digital

AND Digital

AND Digital: Leading digital product development company accelerating world-class capabilities for ambitious businesses.

Internet Software & Services
1K-5K
Founded 2014
$26M raised
View All Jobs 2

Description

  • Design, develop, and implement solutions in AWS Connect and related AWS services.
  • Migrate telephony workflows, data, and integrations from Virtutel to AWS Connect.
  • Collaborate with team members to ensure successful delivery and integration with existing enterprise estates.
  • Develop and execute testing plans for the migration and solution changes.
  • Provide technical documentation and support throughout the project lifecycle.
  • Configure AWS Connect contact flows, queues, and IVR journeys.
  • Integrate AWS Connect with external systems and APIs.
  • Support AWS Lambda development for the migration solution.
  • Work within an agile team environment to deliver the contract objectives.

Requirements

  • Hands-on experience with AWS Connect, including contact flow configuration, queue management, and IVR design.
  • Strong proficiency with AWS services such as Lambda, S3, DynamoDB, SQS, and EventBridge.
  • Experience integrating AWS Connect with external systems and APIs.
  • Experience with enterprise telephony, contact center solutions, or similar migration projects.
  • Proficiency in Node.js and TypeScript for AWS Lambda development.
  • Experience with infrastructure-as-code using Terraform.
  • Excellent problem-solving and communication skills.
  • Ability to work effectively in a collaborative, agile team environment.
  • Knowledge of Virtutel telephony systems and migration processes is desirable.
  • Availability for a 6-month contract role.

Benefits

  • Flexible working arrangements considered, subject to the requirements of the role.
  • Reasonable adjustments will be made where needed to accommodate candidates.
  • Opportunity to work on a high-impact migration project for an enterprise client.
  • Join a company committed to closing the digital skills gap.
  • Work within a collaborative team structure across regional offices.

Interested in this position?

Apply directly on the company website

Apply Now

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