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Fleet Support Engineer

2 weeks, 4 days ago
United States
Full-time
Senior
Technical Support Engineer
IoT and Embedded Systems
Linux Python TCP/IP
Apply Now
ALTEN Technology

ALTEN Technology

ALTEN Technology is an engineering services company and consulting firm in the USA, providing tailored engineering solutions across various industries such as aerospace, medtech, robotics, automotive, and more. With a team of over 600 professionals, we...

Construction & Engineering
251-1K
Founded 1988
View All Jobs 31

Description

  • Act as the escalation lead for sensor and perception-related issues affecting fleet operations.
  • Analyze vehicle logs and system data to isolate faults, determine root causes, and drive corrective actions.
  • Create and continuously refine technical documentation and troubleshooting procedures for field technicians.
  • Support integration and validation of new sensor hardware, including LiDAR, radar, and camera systems.
  • Establish repeatable diagnostic workflows to improve identification of calibration, communication, and data quality issues.
  • Review historical vehicle and fleet-level datasets to identify recurring problems and performance trends.
  • Partner with hardware, software, and systems engineering teams to improve monitoring tools and diagnostic visibility.
  • Implement fleet-wide corrective measures and verify their effectiveness through structured validation metrics.
  • Identify critical data signals needed to measure system health and confirm issue resolution.
  • Provide occasional after-hours support and periodic U.S. travel to assist at operational locations.

Requirements

  • 6+ years of experience in transportation, aerospace, robotics, electric vehicles, or autonomous systems, with significant exposure to perception hardware.
  • Bachelor’s degree in Electrical Engineering, Computer Engineering, or a related technical discipline.
  • Hands-on experience troubleshooting low- and high-voltage systems safely.
  • Familiarity with Unified Diagnostic Services (UDS) and vehicle communication frameworks.
  • Strong understanding of system architecture, including hardware/software integration and network communications.
  • Ability to interpret schematics, wiring diagrams, and connector pinouts.
  • Systems-level thinking with the ability to decompose complex vehicle behavior into component-level issues.
  • Proactive, collaborative mindset with strong cross-functional communication skills.
  • Ability to successfully complete a background screening.
  • Experience supporting electric vehicle platforms is preferred.
  • Background in remote vehicle diagnostics and field support is preferred.
  • Proficiency with Linux environments and Python for log parsing or fleet-scale data analysis is preferred.
  • Experience developing or maintaining software that interfaces directly with hardware is preferred.
  • Knowledge of networking fundamentals, including TCP/IP and socket-level communication, is preferred.
  • Familiarity with industry-standard vehicle diagnostic tools is preferred.
  • Ability to successfully complete a pre-employment drug screening is required.

Benefits

  • Salary range of $100,000 to $125,000.
  • Comprehensive benefits package.
  • Mentorship and career growth opportunities.
  • Opportunity to work on challenging engineering problems across aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, and rail.
  • Supportive culture where employees feel valued and inspired to grow.

Interested in this position?

Apply directly on the company website

Apply Now

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