Business Process Analyst

4 days, 16 hours ago
Full-time
Junior
Project and Program Management
AJAIA | AI Consultancy

AJAIA | AI Consultancy

We guide companies from AI curiosity to AI capability, and we build alongside you. From strategy to live systems, we combine domain insight, engineering excellence, and hands-on execution. We make AI practical, powerful, and a sustainable driver of growth. Not through slides, but through software.

management consulting
1-10

Description

  • Meet with business stakeholders to understand current workflows and operational practices.
  • Observe business processes across departments and document how work is performed.
  • Identify dependencies, decision points, bottlenecks, inefficiencies, and redundant manual tasks.
  • Create detailed workflow maps, process diagrams, SOPs, and step-by-step process guides.
  • Capture screenshots, system walkthroughs, software usage, user responsibilities, and business rules.
  • Develop clear operational documentation for both technical and non-technical audiences.
  • Facilitate discovery sessions, process reviews, and stakeholder discussions.
  • Translate business processes into actionable recommendations and automation requirements.
  • Produce process inventories, workflow reports, executive summaries, and leadership presentations.

Requirements

  • Exceptional spoken and written English communication skills.
  • Strong business communication and comprehension abilities.
  • Excellent listening skills and attention to detail.
  • Ability to learn unfamiliar business processes quickly.
  • Strong organizational and documentation skills.
  • Analytical mindset with the ability to identify patterns and inefficiencies.
  • Ability to communicate professionally with U.S.-based clients and stakeholders.
  • Comfortable working independently and managing multiple projects.
  • Experience in consulting, business analysis, operations, project management, customer success, process improvement, or related fields (preferred).
  • Experience working with U.S.-based companies or clients (preferred).
  • Familiarity with process mapping and workflow documentation (preferred).
  • Experience creating SOPs, guides, or operational documentation (preferred).
  • Exposure to AI tools, workflow automation, or business process optimization (preferred).

Benefits

  • Competitive base salary plus performance incentives.
  • Professional development opportunities.
  • Paid time off (PTO).

Interested in this position?

Apply directly on the company website

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