Process Analyst

16 hours, 19 minutes ago
Full-time
Senior
Project and Program Management
The Emily Program

The Emily Program

The Emily Program is a national leader in eating disorder treatment, providing personalized care for individuals of all ages and genders. They offer a wide range of outpatient services for eating disorders across multiple locations.

Health Care Providers & Services
251-1K
Founded 1993

Description

  • Lead discovery efforts to understand current-state workflows across clinical, operational, and administrative functions.
  • Facilitate interviews, workshops, and working sessions with subject matter experts.
  • Develop process maps, swimlane diagrams, narratives, and other documentation for business processes.
  • Maintain a standardized repository of process documentation.
  • Analyze processes to identify inefficiencies, variation, bottlenecks, and risks.
  • Design future-state processes that improve efficiency, consistency, compliance, and technology adoption.
  • Evaluate the process impact of new systems and integrations.
  • Partner with Project Managers and Business Analysts to incorporate process considerations into project delivery.
  • Support project intake, estimation, requirements definition, testing, and deployment activities.
  • Support change management by documenting process impacts, dependencies, and adoption needs.

Requirements

  • Bachelor’s degree in Business Administration, Healthcare Administration, Industrial Engineering, Information Systems, or a related field, or equivalent experience.
  • 5+ years of experience in process analysis or process improvement roles.
  • Demonstrated experience mapping and analyzing complex, cross-functional workflows.
  • Strong analytical, facilitation, and documentation skills.
  • Experience in healthcare or another regulated environment.
  • Excellent written and verbal communication skills.
  • Experience supporting healthcare operations, clinical workflows, or revenue cycle processes preferred.
  • Familiarity with Lean, Six Sigma, or other process improvement methodologies preferred.
  • Experience working within a PMO or structured governance environment preferred.
  • Experience supporting technology implementations or enterprise transformation initiatives preferred.

Benefits

  • Salary range of $78,300 to $97,000, commensurate with experience.
  • Remote role open to US-based candidates who can work without restrictions in the United States.
  • Full-time medical coverage options including HSA and PPO plans with HSA or FSA options through Blue Cross Blue Shield.
  • Dental insurance through Delta Dental and vision insurance through EyeMed.
  • Short-term and long-term disability insurance plus company-paid life insurance.
  • 401(k) plan available two months after start date with company matching up to 50% of contributions, up to 6% of compensation.
  • Generous PTO that begins accruing with the first whole pay period, plus seven paid holidays and one floating holiday.

Interested in this position?

Apply directly on the company website

Apply Now

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