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Principal Technical Consultant - ServiceNow (ITOM)

2 weeks, 6 days ago
United States
Full-time
Lead
Solutions Architect
Software Development
Apply Now
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised
View All Jobs 69

Description

  • Lead project teams to deploy solutions on the ServiceNow platform.
  • Lead complex programs with multiple resources and coordinate cross-practice deliverables.
  • Lead the architecture and design of complex ServiceNow solutions.
  • Develop and deliver written deliverables, client demos, working sessions, and workshops.
  • Lead integration design sessions and advise on ServiceNow integrations with third-party tools.
  • Serve as the escalation point and technical expert for project teams and clients.
  • Influence internal teams and external customers, including senior management, to adopt new concepts and approaches.
  • Participate in the pre-sales cycle as a technical expert, including opportunity identification, scoping, and positioning.
  • Provide thought leadership and generate marketing thought leadership for AHEAD and its customers.
  • Drive consensus, scoping, planning, and methodology for critical and complex client projects.

Requirements

  • Subject matter expertise on the ServiceNow platform, with expert-level development skills.
  • Deep knowledge of at least two ServiceNow process areas, including ITOM.
  • Demonstrated expertise across multiple technologies.
  • Strong ability to articulate trade-offs between different architecture approaches.
  • Strong skills integrating ServiceNow with third-party tools.
  • Strong presentation, communication, and situational awareness skills.
  • Strong attention to detail and a self-starter mindset.
  • Recognized expertise within the organization and ability to lead multiple resources on cross-practice work.
  • Ability to obtain and maintain certifications, including being an early adopter of new certifications.
  • Ability to provide advanced data or situational analysis requiring evaluation of intangibles.

Benefits

  • $180,000 - $210,000 annual compensation in OTE, including base salary and target bonus.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan.
  • Paid company holidays.
  • Paid time off.
  • Paid parental and caregiver leave.
  • Access to continued learning through certifications, credentials, and cross-department training.
  • Remote full-time role.

Interested in this position?

Apply directly on the company website

Apply Now

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