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Observability Project Manager

4 weeks, 1 day ago
United States
Full-time
Senior
Technical Project Manager
DevOps and Infrastructure
Agile Grafana Salesforce Scrum Splunk
Apply Now
AHEAD

AHEAD

AHEAD accelerates the impact of technology on clients by engineering customized data, developer, and infrastructure platforms that improve IT operations. By weaving together cloud infrastructure, intelligent operations, and modern applications, we help...

IT Services
1K-5K
$43M raised
View All Jobs 83

Description

  • Guide project teams and clients in applying Agile/Scrum practices and improving team maturity.
  • Remove impediments, facilitate decision-making and conflict resolution, and promote self-organization.
  • Coordinate communication among project teams, internal departments, clients, vendors, and subcontractors.
  • Plan and manage project scope, schedules, budgets, resources, deliverables, risks, and issues.
  • Manage project initiation, contractual requirements, client goals, project roles, and necessary access to information.
  • Monitor project execution and team performance to ensure on-time, in-budget, high-quality delivery.
  • Interface with clients on technical matters and manage expectations and satisfaction.
  • Support product sponsors with backlog grooming and maintenance.
  • Analyze resource utilization and identify future allocation needs.
  • Identify additional services opportunities and match client needs with relevant AHEAD services or products.
  • Manage vendor deliverables and complete project closure, handover documentation, and post-implementation reviews.
  • Maintain accurate project information in AHEAD systems, including Salesforce and FinancialForce.

Requirements

  • Experience managing observability implementations involving Dynatrace, Tanium, LogicMonitor, Cribl, Splunk, and/or Grafana.
  • Ability to independently manage medium- to high-risk, complex, and highly visible client projects.
  • Knowledge of Agile and Waterfall project management standards, processes, and methodologies.
  • Knowledge of project management best practices, including PMBOK.
  • Experience with IT project methodologies and lifecycles, including iterative, rapid delivery, and traditional waterfall phases.
  • Experience with data center infrastructure hardware and/or software.
  • Advanced proficiency with project management software and demonstrated budget and timeline management skills.
  • Strong analytical, problem-solving, communication, conflict management, negotiation, and time management skills.
  • Ability to facilitate interactions with executive-level clients, set expectations, manage performance, and build team morale.
  • Ability to maintain confidentiality and handle sensitive assignments.

Benefits

  • Medical, dental, and vision insurance.
  • 401(k) plan.
  • Paid company holidays and paid time off.
  • Paid parental and caregiver leave.
  • Cross-department training and development opportunities.
  • Company-sponsored certifications and professional credentials.
  • Access to a multi-million-dollar technology lab.

Interested in this position?

Apply directly on the company website

Apply Now

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